Service Sales Representative

Fidelity Building Services Group; Springfield, Northern (VA, KY); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Fidelity Power Systems in Springfield, VA is seeking a driven Service Sales Representative to own and grow our Northern Virginia territory, focused on maintenance agreements for industrial generators and expanding the service contract base.

This role blends field and office work with regular travel, requires proven B2B sales experience, strong negotiation skills, and the ability to build lasting customer relationships to close multi-year service contracts.

Qualifications

• Proven sales experience in B2B, service, or contract sales.
• Ability to meet or exceed sales targets.
• Strong prospecting, follow-up, negotiation, and closing skills.

Responsibilities

• Own and grow service contract sales throughout the Northern Virginia territory.
• Prospect, develop, and close new business opportunities.
• Identify service opportunities through existing customers, new equipment sales, and the installed generator base.
• Conduct customer meetings and site visits to understand equipment and service needs.
• Present and sell multi-year, comprehensive service agreements.
• Develop and deliver Service Level Agreements (SLAs) and Master Service Agreements (MSAs).
• Prepare accurate, timely quotes and follow up on opportunities.
• Manage sales pipeline, CRM activity, quotes, and closed business.
• Expand existing customer agreements by increasing scope and services.
• Monitor market and competitor activity to identify opportunities.
• Partner with internal teams to ensure customer expectations are met.

Skills

Sales experience

B2B sales

Contract sales

Negotiation

Territory ownership

Education

Bachelor’s degree

Tools

CRM

Job description

Fidelity Power Systems in Springfield, VA is looking for a driven Service Sales Representative to own and grow our Northern Virginia territory. This role is focused on selling maintenance agreements for industrial generators and expanding Fidelity’s service contract base through existing customer relationships, new equipment sales, and a large installed equipment base.

This is not a cold-start sales role. Opportunities are already in the market—the challenge is converting them into long-term, comprehensive service agreements. Fidelity provides the tools, resources, and support; you bring the ownership, urgency, and ability to build relationships and close business.

What You'll Do

• Own and grow service contract sales throughout the Northern Virginia territory
• Prospect, develop, and close new business opportunities
• Identify service opportunities through existing customers, new equipment sales, and the installed generator base
• Conduct customer meetings and site visits to understand equipment and service needs
• Present and sell multi-year, comprehensive service agreements
• Develop and deliver Service Level Agreements (SLAs) and Master Service Agreements (MSAs)
• Prepare accurate, timely quotes and consistently follow up on open opportunities
• Manage your sales pipeline, CRM activity, quotes, and closed business
• Expand existing customer agreements by increasing scope and adding services
• Monitor market and competitor activity to identify new opportunities
• Partner with Service, Parts, Contract Administration, and other internal teams to ensure customer expectations are met

What Success Looks Like

• Consistently meeting or exceeding sales and revenue targets
• Converting opportunities into multi-year, comprehensive service agreements
• Building a strong pipeline and growing territory revenue year over year
• Expanding existing customer relationships and account value
• Becoming a trusted service partner within the Northern Virginia market

What We're Looking For

• Proven sales experience, preferably in B2B, service, or contract sales
• Demonstrated ability to meet or exceed sales targets
• Strong prospecting, follow-up, negotiation, and closing skills
• Ability to work independently and take full ownership of a territory
• Professional communication and strong business presence
• Ability to build credibility with customers at all levels, from field personnel to executive leadership
• Strong organization, time management, and pipeline management skills

Preferred, but not required:

• Experience with generator service, mechanical systems, or a related industry
• Experience selling into commercial, industrial, or mission-critical environments
• Bachelor’s degree in Business, Industrial Technology, or a related field

Compensation & Opportunity

• Base salary + uncapped commission
• No ceiling on earning potential
• Established territory with an existing customer base and consistent opportunity flow
• Commission earned at the time of sale on multi-year service agreements
• Ongoing opportunity to expand existing agreements, increase service scope, and secure new contracts

Why Fidelity Power Systems?

Fidelity Power Systems has built one of the largest dedicated maintenance agreement sales teams in the country, focused exclusively on service contracts. Our team is built around territory ownership, customer relationships, and long-term recurring revenue.

This is an opportunity for someone who wants to build a territory, grow their income, and take ownership of their results.

Work Environment & Travel

This position combines field and office-based work, with regular travel throughout the Northern Virginia territory for customer meetings, site visits, and business development. Occasional travel to company locations, including Sparks, MD, may be required.

Position Type: Full-time
Schedule: Monday–Friday, 40+ hours per week