Service Sales Professional / Advisor | Weekends Off | Celina

Christian Brothers Automotive; Celina (TX); On-site; USD 48,000 - 80,000; Full time

Benefits offered by this job

Healthcare Benefits

Paid Vacation & Holidays

Matching Retirement Plans

Financial Wellness Program

Team Lunches

Job summary

Christian Brothers Automotive is seeking an Automotive Service Advisor / Writer in Celina, TX to deliver an exceptional service experience. You will guide guests through service options, build trust, and drive sales with integrity.

As a consultative professional, you will connect with customers, present solutions clearly, and contribute to a positive team culture in a fast-paced shop environment.

Qualifications

• Must have a valid driver’s license and clean driving record.
• Experience in customer service and sales is required.
• Proficiency with Windows-based computer software.
• Strong listening and negotiation skills are essential.

Responsibilities

• Greet guests and create a welcoming atmosphere.
• Present service options in a clear, easy-to-understand way.
• Sell services consultatively while maintaining integrity.
• Maintain a positive attitude and support team culture.
• Communicate professionally by phone and in person.
• Build long-term relationships with guests and store teams.

Skills

Driver's license

Driving record OK

Windows-based software

Customer service & sales

Active listening & closing

Tools

Windows-based software

Job description

Christian Brothers Automotive

Benefits

• *Up To $80K for Highly Qualified Candidates
• Closed Every Weekend To Spend Time With Family & Friends
• Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• Matching Retirement Plans
• On-Going Training & Career Advancement
• Employee Appreciation Events
• Team Member Celebration Program - Recognizing Employees' Birthdays and Achievements Throughout the Year
• Rewarding Great Work, The Annual Review Process provides opportunities to share goals and earn pay increases based on performance.
• Daily Team Lunches
• Locally Owned and Operated
• Climate Controlled Shop

Job Description

Job Title

Automotive Service Advisor / Writer

Location

4075 S. Preston Rd, Celina, United States, 75009

Job Overview

As a Service Sales Advisor with Christian Brothers Automotive, you are the consultative professional our guests rely on for an exceptional service experience. Your customer service is crucial in gaining trust and building lasting relationships.

Service Sales Advisors must instantly connect with the customer on a consultative level to move the relationship beyond the transactional to a trusting partnership. Our advisors must be customer driven, overwhelmingly positive, strong problem solvers and consistent in follow up to provide a great experience.

Responsibilities

• Greet every guest as a friend and make them feel comfortable
• Present the best solution to properly service our guest’s vehicle in a way that is easy to understand
• Consistently and effectively sell our services in a consultative way without jeopardizing honesty and integrity
• Maintain a positive attitude and team culture at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and our customers
• Arrange shuttles for guests as needed in a CBA branded vehicle
• Ensure that all services are provided and performed to proper specifications
• Work together as a team and assist other employees as needed
• Be committed to continuous improvement
• Have the ability to maintain a sense of urgency and focused action
• Exhibit high emotional intelligence to understand and overcome guest objections
• Other duties as assigned

Qualifications

• Current driver’s licenses
• Driving record acceptable to our current insurance carrier
• Proficiency in Windows based computer software
• Experience in a Customer Service and Sales role
• Proficient in active listening, overcoming objections and closing the sale

Physical Requirements

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
• Being on your feet the majority of the workday (standing, walking, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.