Service Sales Manager Panama

PALFINGER; New Iberia (LA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

Career growth opportunities

Respect and inclusion

Job summary

PALFINGER MARINE seeks a Service Sales Manager to expand its Service and Spares business in Panama. You will develop new customer relationships and convert opportunities, coordinating between sales, service, and spares to strengthen presence and profitability in the Panamanian market and nearby regions.

You will work closely with the Head of Sales, Service & Spares Selling to meet annual targets while delivering professional support to customers, aligning with performance KPIs and profitability

Qualifications

• Strong technical background in marine or offshore engineering environments.
• Several years of experience in marine or offshore industry with proven sales/service success.
• Demonstrated ability to deliver exceptional customer service and build long-term relationships.
• Fluent in English and Spanish, both spoken and written.
• Self-motivated and proactive with ability to work independently while collaborating with others.

Responsibilities

• Identify and secure commercial opportunities selling spares, services, and upgrades in Panama and assigned region.
• Establish and maintain strong customer relationships and provide tailored technical solutions.
• Prepare, negotiate, and follow up on quotations and agreements with pricing aligned to targets and profitability.
• Coordinate service and spares activities to optimize resource use and ensure quality on-time delivery in Panama.
• Drive market development by acquiring new customers and achieving annual objectives with Head of Sales, Service & Spares Selling.

Skills

Marine/offshore engineering knowledge

Sales experience

Customer relationship management

Bilingual English/Spanish

Job description

PALFINGER MARINE provides lifting and handling solutions as well as life-saving equipment for the maritime industry worldwide. Our success is driven by our people, who bring their expertise, ideas, and energy to our vision every day. We offer a dynamic environment with strong opportunities for personal and professional growth. Join our team and shape your career at PALFINGER.

The Service Sales Manager drives the expansion of PALFINGER Marine’s Service and Spares business in Panama by developing new customer relationships and identifying and converting commercial opportunities. This role combines strategic market development with hands-on commercial execution to strengthen PALFINGER Marine’s presence and profitability in the Panamanian market and assigned regional area. You will coordinate between sales, service, and spares while developing opportunities across services, spare parts, and upgrades. Working closely with the Head of Sales, Service & Spares Selling, you will help achieve annual objectives while delivering professional support to customers.

Your Responsibilities

• Identify, develop, and secure commercial opportunities by proactively selling spares, services, and upgrades through deep-selling and cross-selling, supporting sustainable business growth with a focus on the Panama Sales Area.
• Establish and maintain strong customer relationships, acting as a trusted advisor to understand client needs, provide tailored solutions, and deliver professional support across service-related interactions.
• Prepare, negotiate, and follow up on quotations and agreements, ensuring accurate pricing, timely execution, and alignment with performance targets, KPIs, and profitability goals.
• Coordinate service and spares activities with the Service Coordination and Spares teams to optimize resource utilization, maximize revenue, and ensure high-quality, on-time service delivery in Panama.
• Drive market development by acquiring new customers, monitoring the Panamanian marine and offshore market, and working closely with the Head of Sales, Service & Spares Selling to achieve annual objectives.

Your Qualifications

• Strong technical background, preferably within marine or offshore engineering environments.
• Several years of relevant experience in the marine or offshore industry, with proven success in service or sales functions.
• Demonstrated ability to deliver exceptional customer service and build strong, long-term professional relationships.
• Fluent in English and Spanish, both spoken and written.
• Self-motivated, proactive, and able to work independently while contributing to a collaborative team culture.

What We Offer

• Comprehensive benefits package with flexible options.
• Paid time off.
• Opportunity for continuous learning and career growth.
• An environment of respect, integrity, openness, inclusion, and support.