Service Sales Manager

Goldwind USA Inc. aka (Goldwind Americas); Chicago (IL); On-site; USD 105,000 - 140,000; Full time

Benefits offered by this job

Annual Bonus Potential

100% Company-Paid Premium Medical and Dental Plan

401(k) Company Matching

Flexible Spending Account Plans

Generous Paid Time Off

Fifteen Paid Holidays

Professional Development Reimbursement

Job summary

Goldwind USA Inc. (Trade name: Goldwind Americas) in Chicago is seeking a Service Sales Manager to expand their aftermarket service solutions in the renewable sector. The ideal candidate will have a minimum of 5 years in business development and proven experience in closing high-value deals within the renewable energy industry.

This role entails managing service agreements and driving sales of spare parts and repairs while building long-term customer relationships. Join a company that values innovation in the renewable energy landscape.

Qualifications

• Minimum of 5 years in business development or sales in the renewable energy industry.
• Direct sales experience in aftermarket services for wind turbines, solar, or battery storage is strongly preferred.
• Proven track record of closing high-value deals.

Responsibilities

• Lead the development and execution of service business strategies to grow aftermarket revenue streams.
• Negotiate and manage long-term service agreements (LTSAs) ensuring competitive terms.
• Drive sales of spare parts and additional services; develop customized proposals.
• Conduct market research to identify emerging trends and customer pain points.
• Build and maintain strong relationships with key customers and stakeholders.

Skills

Sales acumen

Negotiation expertise

Pipeline management

Market assessment

CRM tools

Bilingual in Mandarin Chinese

Education

Bachelor's degree in Business Administration, Engineering, or Renewable Energy

Tools

Salesforce

Job description

Job Details

Location: Corporate - Chicago, IL 60606
Salary Range: $105,000.00 - $140,000.00

Company Overview

Goldwind Science & Technology Co., Ltd. is a pioneer in the wind energy sector, dedicated to creating a sustainable and renewable future with a global presence in 40 countries. As part of the prestigious Goldwind group of entities, Goldwind USA, Inc. (trade name: Goldwind Americas) supplies wind turbines and energy solutions in the North American region. Based in the heart of Chicago, Illinois, the company is at the forefront of North America’s renewable energy revolution.

We celebrate a vibrant, multicultural environment where creativity, collaboration, and spirit thrive. Our fast‑paced culture values fresh ideas and innovative thinking, fostering an atmosphere where you can make an impact while working alongside talented individuals who share your passion for progress.

Job Description

The Service Sales Manager will play a pivotal role in expanding our aftermarket service solutions portfolio in the renewable industry. Reporting directly to the VP of Service Operations and Engineering, this position focuses on developing and managing long‑term service agreements (LTSAs), negotiating customized solutions, driving sales of additional services, spare parts, and repairs, and fostering strategic partnerships to enhance customer retention and revenue growth. The ideal candidate is a strategic thinker with a proven track record in business development within the renewable energy sector, capable of identifying market opportunities and delivering tailored service solutions that align with customers’ needs.

Responsibilities

• Lead the development and execution of service business strategies to grow aftermarket revenue streams, including LTSAs, customized maintenance solutions, and value‑added services for wind, solar, and battery storage assets.
• Negotiate, structure, and manage LTSAs, ensuring terms are competitive, compliant, and aligned with customer requirements and company objectives.
• Drive sales of spare parts, repairs, upgrades, and additional services; identify upsell opportunities and develop customized proposals to meet customer‑specific needs, such as performance optimization, predictive maintenance, and asset lifecycle extensions.
• Conduct market research to identify emerging trends, competitive landscapes, and customer pain points in the renewable energy service sector; leverage insights to innovate service offerings and penetrate new markets.
• Conduct market analysis to benchmark competitors, define pricing strategies, and forecast service revenue; develop business portfolios for new service products.
• Build and maintain strong relationships with key customers, stakeholders, and partners; serve as a trusted advisor in service consultations, ensuring high levels of customer satisfaction and loyalty.
• Work closely with engineering, operations, supply chain, and sales teams to integrate service solutions with product development and manufacturing processes; collaborate on pricing strategies, risk assessments, and service delivery models.
• Act as the customer advocate within the company to align internal resources with customers’ needs.
• Track progress against KPIs related to service solution sales’ business performance, provide reports to senior leadership on revenue forecasts, pipeline development, and growth initiatives.
• Ensure all service agreements and sales activities adhere to industry regulations, safety standards, and environmental guidelines specific to renewable energy sectors.
• Foster a strong safety culture among employees, contractors, and subcontractors, promoting high standards in quality, health, safety, and environmental practices.
• Adhere to Goldwind America’s QHSE policies, including incident reporting, investigations, and safety planning.
• Support ongoing ISO certification efforts and continuous improvement initiatives.
• Other duties as assigned or as business needs emerge.

Required Education/Experience

• Bachelor’s degree in Business Administration, Engineering, Renewable Energy, or a related field; an engineering background is preferred.
• Minimum of 5 years in business development or sales of services within the renewable energy industry, with at least 1 year in a leadership role. Direct sales experience in aftermarket services for wind turbines, solar, or battery storage is strongly preferred.
• Proven negotiation and contract management expertise, with a track record of closing high‑value deals.

Desired Qualifications/Core Competencies/Skills

• Excellent sales acumen, including pipeline management, CRM tools (e.g., Salesforce), and revenue forecasting.
• Ability to rapidly leverage technical knowledge of renewable energy technologies, including wind turbine operations, solar PV systems, and battery energy storage systems (BESS), as well as associated service requirements such as O&M, diagnostics, and repairs.
• Strategic analytical skills for market assessment and opportunity evaluation.
• Outstanding communication and presentation abilities, with experience in client‑facing roles.
• Familiarity with financial modeling, pricing strategies, and risk analysis.
• Results‑oriented, entrepreneurial mindset, with strong problem‑solving skills and the ability to thrive in a fast‑paced, dynamic environment.
• Commitment to sustainability and ethical business practices.
• Commitment to safety, compliance, and professional development in a dynamic engineering environment.
• Willingness to travel domestically and internationally up to 30% of working time.
• Bilingual in Mandarin Chinese is a plus.

Benefits

• Annual Bonus Potential
• 100% Company‑Paid Premium Medical and Dental Plan for Employees and Eligible Dependents Beginning Day One
• Affordable Vision Plan Available on Day One
• 401(k) Company Matching and 401(k) Vests on Day One
• Basic and Voluntary Life Insurance, Group Accident Insurance, Group Critical Illness, AD&D, Short‑term and Long‑term Disability
• Paid Maternity and Bonding Benefits
• Flexible Spending Account (FSA) Plans including Healthcare FSA, Dependent Care FSA, Transit and Parking FSA
• Generous Paid Time Off
• Fifteen Paid Holidays
• Professional Development Reimbursement

EEO Statement

Goldwind is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.