Service Sales Engineer - Northeast

Atlas Copco North America LLC; Boston (MA); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Service Sales Engineer to join their innovative team. This role involves collaborating with engineers and account managers to deliver tailored service solutions, maximizing equipment lifecycle through expert guidance. The position offers a unique blend of remote work and on-site demonstrations, allowing you to engage with clients across various sectors including aerospace and energy. With a commitment to continuous improvement and safety, this opportunity promises professional growth and a competitive benefits package. If you have a passion for technology and customer service, this role is perfect for you.

Benefits

Continuous Improvement Culture

Learning and Growth Opportunities

Commitment to Workplace Safety

Competitive Compensation

Benefits Package

Qualifications

• Engineering or science degree required; technical equivalent accepted.
• Proven lead generation skills and customer-facing experience essential.

Responsibilities

• Collaborate with engineers and account managers to optimize process efficiencies.
• Promote service products and develop strategies to grow business.

Skills

Lead Generation

Customer-Facing Experience

Excellent Communication

Technical Knowledge

Tailored Solutions Development

MS Office Proficiency

Education

Engineering/Science Degree

Technical Equivalent

Tools

MS Office

Job description

Service Sales Engineer - Northeast

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure, and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Mission/Purpose of the Job:

We at Leybold Vacuum, part of the Atlas Copco Group, believe that there is always a better way. This spirit drives us to provide leading-edge technology, innovative and sustainable products, and best-in-class service to our customers worldwide.

In this position, you will collaborate with applications engineers, product engineers, and account managers to design and offer Leybold services and solutions that help clients optimize their process efficiencies. You will act as the service sales liaison between the Leybold factory and the client, teaching companies how to maximize equipment lifecycle through the VTS Service Ladder.

Main Responsibilities:

• Work both from home and on-site at advanced factories to demonstrate how to maximize equipment lifespan by promoting the VTS Service Ladder.
• Promote company service products by understanding failure modes and offering service options that reduce downtime and failures, focusing on various markets including metallurgy, energy, aerospace, automotive, and more.
• Develop and implement strategies to grow business in your region, including current clients and new opportunities.
• Provide excellent technical support and service to customers.
• Maintain company property and equipment.
• Sell Leybold Service Product range and collaborate with the sales team to secure repeat orders and new business.
• Prepare and deliver service sales presentations.
• Focus on developing new business from customers with unserviced or outdated equipment.
• Analyze customer needs and coordinate with internal teams to provide comprehensive service solutions.

Physical Demands and Work Environment:

This role involves working near mechanical parts, outdoor conditions, fumes, chemicals, and potential hazards. It requires sitting, standing, walking, lifting up to 25 pounds, and occasional lifting of pumps up to 50 pounds. The position is 100% remote with travel up to 50%, often overnight.

Scope of the Job:

• Geographical scope: Domestic

Interaction skills, external/internal factors, and budget responsibilities are integral to this role.

Skills/Knowledge/Education:

• Engineering/science degree or technical equivalent.
• Proven lead generation skills and customer-facing experience.
• Excellent communication and technical knowledge.
• Ability to develop tailored solutions and work independently.
• Proficient in MS Office.

Other Requirements / Desired Characteristics:

• Prospecting and sales mentality.
• Background in operational or rotating equipment sales.
• High energy, curiosity, and quick learner.
• Military veterans encouraged to apply.
• Mechanical systems knowledge is a plus.
• Valid driver’s license required.

In Return, We Offer You:

• A culture of continuous improvement and openness to change.
• Learning and growth opportunities, including global roles and technical training.
• Commitment to workplace safety.
• Competitive compensation and benefits package.

Compensation:

Salary varies based on location and qualifications, with specific ranges provided for NY, CT, and MA.

LEYBOLD USA INC. is an Equal Opportunity Employer - M/F/Disabled/Veterans

#UUY, #LI-Remote

Diverse by nature and inclusive by choice. We value unique perspectives and foster a culture of belonging.