Service Sales

ABB Inc.; Richmond (VA); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Health plan options

401(k) with company contributions

Paid holidays

Vacation & time off

Job summary

ABB is seeking a Regional Services Sales Manager to lead ABB's Critical Power & Energy Solutions Services within the Electrification business across an assigned territory. You will drive sales performance, build customer relationships, and develop opportunities by delivering high‑performance service solutions that improve system reliability.

Reporting to the Service Sales Director, you will manage the full sales cycle, negotiate contracts, and coordinate with internal teams to ensure a seamless

Qualifications

• 5+ years of sales experience in Critical Power or related industries.
• Proven ability to meet sales targets and expand market share.
• 3+ years of Salesforce experience managing pipeline and opportunities.
• Preferred knowledge of uninterruptible power supplies and service contracts.
• Strong communication and negotiation skills.

Responsibilities

• Build and manage customer relationships across multiple markets; serve as primary outside sales resource.
• Drive direct sales activities: lead follow-up, account planning, cost justification, and system configuration.
• Deliver quarterly sales targets and expand market share.
• Translate customer needs into service solutions and proposals.
• Maintain Salesforce pipeline and coordinate quotes, contracts, and cost estimates.
• Negotiate pricing and terms to close profitable service opportunities.
• Coordinate with internal teams for smooth post-sales handoffs.

Skills

Sales experience

Pipeline management

Negotiation

Account development

Salesforce

UPS knowledge

Communication

Travel ability

Education

Bachelor's degree

Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Sales Manager

As a Regional Services Sales Manager, you will drive sales performance for ABB's Critical Power & Energy Solutions Services within the Electrification business across an assigned service territory. You will lead sales and business development initiatives aligned with global strategy, build customer relationships, and create new order opportunities by delivering high-performance solutions for customers with critical power needs.

Reporting to the Service Sales Director, you will own territory execution, manage the sales cycle, and convert customer needs into service opportunities that improve system reliability, strengthen the customer experience, and drive revenue growth.

Job Responsibilities:

• Build and manage customer and prospect relationships across Financial Services, Data Center, Industrial, Government, and Healthcare markets; serve as the primary outside sales resource and customer advocate.
• Drive direct sales activities, including lead follow-up, strategic account planning, application discovery, cost justification, and system configuration.
• Deliver quarterly sales targets, manage assigned territories and national accounts, and expand market share.
• Translate customer needs and business requirements into service solutions and proposals aligned with customer priorities.
• Maintain accurate Salesforce pipeline data and coordinate documentation for quotes, contracts, and cost estimates.
• Negotiate pricing and contract terms to close profitable service opportunities.
• Coordinate with internal teams to support smooth sales-to-service handoffs and a consistent customer experience through the post-sales process.

Job Qualifications:

• Demonstrated ability to prospect, develop customer relationships, manage a sales pipeline, and close service opportunities.
• 5+ years of sales experience, or equivalent experience, in Critical Power or equipment-related industries selling aftermarket services, contracts, and parts.
• Proven ability to meet sales targets, expand market share, and convert customer needs into profitable service solutions.
• Preferred experience in business development, account management, cross-selling, and contract negotiation.
• 3+ years of Salesforce experience managing pipeline, opportunities, and customer activity.
• Preferred knowledge of uninterruptible power supplies, static switches, power distribution units, related spare parts, and service contracts.
• Strong customer-focused communication and negotiation skills.
• Bachelor's degree in electrical engineering, mechanical engineering, marketing, business management, or a related field preferred.
• Ability to travel domestically up to 25% of the time.

Why ABB?

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affine? By contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High-Deductible Health Plan (with a Health Savings Account) called the High-Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks - Company paid
• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave - up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $95,000 and $115,000 annually and is bonus eligible.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.