SERVICE REPRESENTATIVE (TELLER - FT) DORAL BRANCH

First Bank; Miami (FL); Presencial; USD 30.000 - 42.000; Jornada completa

Descripción de la vacante

First Bank is seeking a Service Representative (Teller) in Miami, FL to handle routine cash transactions and customer requests. You will verify deposits, balance accounts, and promote bank services while ensuring accuracy and regulatory compliance.

The role emphasizes strong mathematical and communication skills, with opportunities for cross-selling and assisting customers in a fast-paced branch environment.

Formación

• Previous cash handling experience.
• Strong knowledge of Microsoft Office.
• Good mathematical and communication skills.

Responsabilidades

• Accept cash deposits and complete regulatory forms.
• Verify amounts on deposits and endorsements.
• Balance cash and ATM transactions daily.
• Promote bank services and cross-sell products.
• File signatures and maintain teller supplies.

Conocimientos

Customer service

Communication

Mathematical ability

Educación

Formal teller training

Herramientas

Microsoft Office

Descripción del empleo

SERVICE REPRESENTATIVE (TELLER)

Essential Functions:

• Accept cash items deposits, and complete regulatory forms and logsare required.


• Verifies amounts on deposits and examines checks for endorsement.


• Enters deposits in depositors’ passbooks, if applicable, or issuesreceipts to customers.


• Cashes checks and pays out money upon verification of signaturesand customer balances.


• Places hold on accounts for uncollected funds.


• Balance cash and ATM (if applicable) transactions daily. Process general ledger entries asrequired.


• Order supply of cash to meet daily needs, count incoming cash andprepare cash for shipment.


• Provide additional customer service, including sell domesticexchange, travelers’ checks, money orders, cashier checks, payments ofloans and pay off, payments of safe deposit box, etc.


• Maintain proper log of official checks,night depository, etc.


• Promote Bank’s services and cross-sale Bank’s products.


• Make concentrated efforts to solve customer problems.


• Make recommendations to supervisor about possible methods to improve department functions.


• File signatures cards and maintain supplies for the teller area.

Competencies:

• Customer focus


• Building strong relations


• Communication


• Business acumen


• Problem analysis & solution


• Ownership


• Vision & values


• Collaboration & teamwork

Required Education and Experience:

• Previous cash handling experience


• Strong knowledge of Microsoft Office


• Good mathematical and communication skills

Preferred Education and Experience:

• A formal training as a teller in a finance institution


• Three years of experience in a similar job or equivalent combination

Other Duties Disclaimer:

Please note this position profile is not designed to cover or include a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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