Service Representative I (Float) Part-Time

Universal 1 Credit Union; Beavercreek (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A community-focused credit union in Ohio is seeking a member service representative who is responsible for assisting members effectively and professionally. The ideal candidate should have a high school diploma and at least one year of customer service experience. This position requires excellent communication skills, a professional appearance, as well as solid math and cash-handling abilities. A background in financial institutions is preferred.

Qualifications

• 1 year of customer service experience is required.
• 6 months of cash handling is preferred.
• Financial institution experience is preferred.

Responsibilities

• Assist all members effectively and professionally.
• Uphold the U1 Values, product and services support.
• Make appropriate referrals and perform transactions.

Skills

Excellent communication and public relations skills

Professional appearance, dress, and attitude

Ability to operate related computer applications and business equipment

Solid math and cash-handling abilities

Education

High school diploma or equivalent

Job description

Universal 1 Credit Union (U1) is a not-for-profit financial institution that exists to create personal, community and financial wellbeing. Our way of life is centered on being Trustworthy, Friendly, and Reliable.

U1 Purpose: Working together on your journey to financial empowerment.

U1 Mission: Where U Come 1st!

U1 Vision: Beyond What You Expect

POSITION PURPOSE

Responsible for assisting all members effectively and professionally. This includes upholding the U1 Values, product and services support, making appropriate referrals, performing transactions, handling balancing, and providing excellent member service.

QUALIFICATIONS

Education/Certification:

• High school diploma or equivalent.

Experience Required:

• 1 year of customer service experience is required.
• 6 months of cash handling is preferred.
• Financial institution experience is preferred.

Knowledge/Skills/Abilities:

• Excellent communication and public relations skills.
• Professional appearance, dress, and attitude.
• Ability to operate related computer applications and business equipment.
• Solid math and cash-handling abilities.