Service Representative

Endries International; Heber Springs (AR); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Steel-toe shoe reimbursement

Clothing allowance

Job summary

Endries International is seeking a Part-Time Service Representative to work in the Heber Springs, AR area. You will be the face of Endries at client locations, handling inventory, stocking, order entry, and direct customer support while staying active on the move.

The role emphasizes hands-on field work, interaction with customers, and maintaining accurate records. A valid driver’s license, reliable transportation, and MS Office proficiency are required.

Qualifications

• Experience in delivering customer service.
• Strong written and verbal communication required.
• Ability to stay active and move between tasks.

Responsibilities

• Manage inventory levels and stock movements at client sites.
• Enter and expedite orders in the CSD system and support replenishment.
• Provide in-person and remote customer support and issue resolution.
• Build strong relationships with customer contacts across multiple locations.

Skills

Customer service

Communication

Adaptability

Tools

Microsoft Office

Job description

Join Our Team as a Part-Time Service Representative!

5 to 7 hours per week!

Do you enjoy hands-on work, staying active, and not being stuck behind a desk all day? If so, this could be the perfect role for you! We’re looking for an energetic, customer-focused Service Rep to support our customer accounts in the Heber Spring, AR area.

What You’ll Do

As a Service Rep, you’ll be out in the field at client locations, serving as the face of Endries. Your day will include:

• Inventory Management: Monitor and control inventory levels, track stock movements, and maintain accurate inventory records.
• Stock Optimization: Maintain optimal stock levels and identify inventory gaps or excesses.
• Solution Implementation: Install, configure, and manage inventory management solutions such as Vending, VMI (Vendor‑Managed Inventory), and crib systems.
• Product Stocking & Service: Stock delivered products, service inventory stations, and ensure all customer locations are properly maintained.
• Order Processing: Scan and download product orders to support efficient replenishment and workflow accuracy.
• Material Handling: Safely and efficiently load and unload materials.
• Customer Support: Assist customers via phone, email, or in person to resolve issues and maintain strong service relationships.
• Order Entry & Expediting: Enter orders into the CSD system, expedite customer orders, manage expedites, and review demand schedules.
• Relationship Building: Develop strong working relationships with customer contacts across multiple locations within the plant.
• Customer Engagement: Improve customer relations through proactive communication and consistent involvement in meeting their requirements.
• Professionalism: Maintain a positive attitude with customers and fellow associates.
• Other duties as assigned.

If you enjoy variety and staying on the move, you’ll love this role!

What You Bring

We’re looking for someone who has:

• A passion for delivering excellent customer service
• Strong written and verbal communication skills
• Experience with Microsoft Office (Outlook, Word, Excel)
• A valid driver’s license and reliable transportation
• This is an active role suited for someone who enjoys staying on their feet and moving throughout the day

What Matters to You, Matters to Us

Compensation & Perks:

• Competitive starting wage based on experience
• Annual steel-toe shoe reimbursement (up to $100)
• Clothing allowance

At Endries, we’re proud to offer opportunity—not just a job. If you’re dependable, love working outside of the traditional office environment, and care deeply about customer service, we’d love to meet you!

About Endries International Inc. Visit us at:

www.endries.com

Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.