Service & Repair Technician II

BRADY WORLDWIDE INC; Charlotte (NC); On-site; USD 52,000 - 72,000; Full time

Job summary

Brady Corp is seeking a Service & Repair Technician II in Charlotte, North Carolina. You will support the efficiency and reliability of Brady's service operations, performing tests, repairs, and final configurations with minimal supervision.

The role requires strong mechanical aptitude, 1–3 years in service and repair, and working knowledge of CMMS or similar systems. Collaborative teamwork and strict adherence to safety protocols are essential.

Qualifications

• Associate degree or technical certification required or equivalent experience.
• Strong mechanical aptitude and ability to learn new technologies quickly.
• Familiarity with service documentation and diagnostic equipment.
• Experience with CMMS or similar software is preferred.

Responsibilities

• Test, repair/replace parts without damage, and perform final config per instructions.
• Meet output requirements and stated goals.
• Interpret and execute service instructions as per written guidance.
• Follow safety protocols and company policies and industry regulations.

Skills

Communication

Part placement

Troubleshooting

MS Office

CMMS

Mechanical aptitude

Teamwork

Education

Associate's degree or technical certification in Electronics/Mechanical

Tools

Repair tools

Diagnostic equipment

CMMS software

Job description

Charlotte, North Carolina, United States

What We Need:

Brady Corp is seeking aService & Repair Technician II , you will impact the efficiency and reliability of our service operations, contributing to customer retention and the overall success of Brady's service and repair business.

What You'll Be Doing:

• Follow instructions and execute assigned task such as Test, Repair/Replace parts without damage, and/or Final Config (or any other required tasks) with minimal supervision
• Meets output requirements/stated goals
• Moderate ability to interpret and execute as per written service instructions
• Follow safety protocols and comply with company policies and industry regulations.

What You Will Need To Be Successful:

• Good verbal and written communication skills
• Moderate knowledge of part placement
• Moderate troubleshooting knowledge
• Moderate computer skills (i.e. Excel, Word) and ability to use service and repair computer systems
• Associate's degree or technical certification in Electronics, Mechanical, or related field.
• 1-3 years of experience in service and repair technician roles.
• Strong mechanical aptitude and ability to learn new technologies quickly.
• Experience with computerized maintenance management systems (CMMS) or similar software.
• Good organizational skills and attention to detail.
• Proven experience in service and repair of technical equipment, preferably in a similar industry.
• Strong troubleshooting and diagnostic skills to identify and resolve equipment issues efficiently.
• Knowledge of safety standards and compliance requirements relevant to service and repair work.
• Familiarity with service documentation, repair tools, and diagnostic equipment.
• Ability to work independently and as part of a team to meet customer service expectations.

About Us:

Who we are:
Brady makes products that make the world a safer and more productive place. We are a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - we're just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities.

We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2025, Brady employed approximately 6,400 people in our worldwide businesses. Our fiscal 2025 sales were approximately $1.51 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com .

Why work at Brady:
A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth.

Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back.

Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

• Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision
• Generous 401(k) with company match
• Paid time off and holidays
• Opportunity to participate in incentive programs for all full-time employees
• Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance
• Scholarship program for children of Brady employees
• A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities
• Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management)
• Dress-for-your-day dress code
• Charitable contributions matched through Brady's Matching Gift program

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