Service & Repair Technician I

Brady Corporation; Charlotte (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance (Medical, Dental, Vision)

401(k) with company match

Paid time off and holidays

Incentive programs for full-time

Parental leave and fertility coverage

Education reimbursement

Scholarship program for children of BR

Employee Resource Groups

Employee wellness programs

Dress-for-your-day

Matching Gifts program

Job summary

Brady Corp is seeking a Service & Repair Technician I to contribute to the reliability and performance of Brady's products by delivering high-quality maintenance services. The role focuses on repair, diagnostics, and documentation to support customer satisfaction and service operations.

Based in Charlotte, NC, you will collaborate with Technical Support and Logistics, follow established procedures, and adhere to safety and quality standards to ensure first-time fix and timely service delivery.

Qualifications

• 1 year of experience in service and repair technician roles.
• Strong mechanical aptitude and ability to learn new technologies quickly.
• Experience with CMMS or similar software.
• Good organizational skills and attention to detail.
• Basic troubleshooting and diagnostic skills to identify equipment issues.
• Knowledge of safety standards and compliance for service work.
• Familiarity with service documentation, repair tools, and diagnostic equipment.
• Ability to follow instructions and perform Testing, Repair/Replace parts, and Final Configuration.

Responsibilities

• Perform routine maintenance and repair tasks on Brady products following established procedures and safety standards.
• Diagnose and troubleshoot product issues to identify root causes and implement effective solutions.
• Maintain accurate records of service and repair activities, including parts used and time spent on each task.
• Collaborate with cross-functional teams such as Technical Support and Logistics to resolve customer issues efficiently.
• Ensure compliance with company policies, safety regulations, and quality standards during all service activities.

Skills

Mechanical aptitude

Troubleshooting

Documentation

Tools

CMMS

Diagnostic equipment

Job description

• Perform routine maintenance and repair tasks on Honeywell products following established procedures and safety standards.
• Diagnose and troubleshoot product issues to identify root causes and implement effective solutions.
• Maintain accurate records of service and repair activities, including parts used and time spent on each task.
• Collaborate with cross-functional teams such as Technical Support and Logistics to resolve customer issues efficiently.
• Ensure compliance with company policies, safety regulations, and quality standards during all service activities.

What We Need

• Perform routine maintenance and repair tasks on Honeywell products following established procedures and safety standards.
• Diagnose and troubleshoot product issues to identify root causes and implement effective solutions.
• Maintain accurate records of service and repair activities, including parts used and time spent on each task.
• Collaborate with cross-functional teams such as Technical Support and Logistics to resolve customer issues efficiently.
• Ensure compliance with company policies, safety regulations, and quality standards during all service activities.

What You'll Be Doing

Brady Corp is seeking a Service & Repair Technician I. In this role, you will impact the reliability and performance of Brady's products by delivering high-quality repair and maintenance services, contributing to customer satisfaction and the overall success of the service operations.

What You Will Need To Be Successful

• 1 year of experience in service and repair technician roles.
• Strong mechanical aptitude and ability to learn new technologies quickly.
• Experience with computerized maintenance management systems (CMMS) or similar software.
• Good organizational skills and attention to detail.
• Basic troubleshooting and diagnostic skills to identify and resolve equipment issues efficiently.
• Knowledge of safety standards and compliance requirements relevant to service and repair work.
• Familiarity with service documentation, repair tools, and diagnostic equipment.
• Ability to work follow instructions and execute tasks including Testing, Repair/Replace parts without damage, and Final Configuration.

About Us

Brady makes products that make the world a safer and more productive place. We are a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - we're just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities.

We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2025, Brady employed approximately 6,400 people in our worldwide businesses. Our fiscal 2025 sales were approximately $1.51 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com.

Why Work At Brady

A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth.

Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back.

Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

Our Benefits

• Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision
• Generous 401(k) with company match
• Paid time off and holidays
• Opportunity to participate in incentive programs for all full-time employees
• Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance
• Education reimbursement opportunities
• Scholarship program for children of Brady employees
• A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities
• Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management)
• Dress-for-your-day dress code
• Charitable contributions matched through Brady's Matching Gift program