Service & Repair Technician II

Brady Corporation

Charlotte (NC)

On-site

USD 42,000 - 56,000

Full time

14 days+
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Benefits offered by this job

Insurance coverage starting on day one
401(k) with company match
Paid time off and holidays
Education reimbursement opportunities
Scholarship program for children of Br
Dress-for-your-day dress code
Matching Gift program

Job summary

Brady Corp in Charlotte, NC is seeking a Service & Repair Technician II to help improve the reliability of our service operations and support customer retention. You will follow instructions, perform tests, repairs, and configurations with minimal supervision, apply safety protocols, and collaborate with a team to meet quality goals.

Applicants should have an associate degree or technical certification, 1–3 years of experience, strong mechanical aptitude, and experience with CMMS or similar

Qualifications

  • Associate's degree or technical certification in Electronics, Mechanical, or related field.
  • 1-3 years of experience in service and repair technician roles.
  • Strong mechanical aptitude and ability to learn new technologies quickly.
  • Experience with CMMS or similar software.
  • Good organizational skills and attention to detail.

Responsibilities

  • Follow instructions and execute tasks such as test, repair/replace parts, and final configuration with minimal supervision.
  • Meet output requirements and stated goals.
  • Interpret and execute service instructions with moderate ability.
  • Adhere to safety protocols and company policies.

Skills

Verbal and written communication
Part placement knowledge
Troubleshooting
Computer skills (Excel, Word)
Mechanical aptitude
Learn new technologies quickly
Independent work
Team collaboration
Safety standards knowledge
Diagnostic skills

Education

Associate's degree or technical certification in Electronics, Mechanical, or related field

Tools

CMMS

Job description

What We Need

Brady Corp is seeking a Service & Repair Technician II, you will impact the efficiency and reliability of our service operations, contributing to customer retention and the overall success of Brady's service and repair business.

What You'll Be Doing
  • Follow instructions and execute assigned task such as Test, Repair/Replace parts without damage, and/or Final Config (or any other required tasks) with minimal supervision
  • Meets output requirements/stated goals
  • Moderate ability to interpret and execute as per written service instructions
  • Follow safety protocols and comply with company policies and industry regulations.
What You Will Need To Be Successful
  • Good verbal and written communication skills
  • Moderate knowledge of part placement
  • Moderate troubleshooting knowledge
  • Moderate computer skills (i.e. Excel, Word) and ability to use service and repair computer systems
  • Associate's degree or technical certification in Electronics, Mechanical, or related field.
  • 1-3 years of experience in service and repair technician roles.
  • Strong mechanical aptitude and ability to learn new technologies quickly.
  • Experience with computerized maintenance management systems (CMMS) or similar software.
  • Good organizational skills and attention to detail.
  • Proven experience in service and repair of technical equipment, preferably in a similar industry.
  • Strong troubleshooting and diagnostic skills to identify and resolve equipment issues efficiently.
  • Knowledge of safety standards and compliance requirements relevant to service and repair work.
  • Familiarity with service documentation, repair tools, and diagnostic equipment.
  • Ability to work independently and as part of a team to meet customer service expectations.
About Us
Who we are:

Brady makes products that make the world a safer and more productive place. We are a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - we're just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities.

We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2025, Brady employed approximately 6,400 people in our worldwide businesses. Our fiscal 2025 sales were approximately $1.51 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com.

Why Work At Brady

A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth.

Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back.

Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

Our Benefits
  • Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision
  • Generous 401(k) with company match
  • Paid time off and holidays
  • Opportunity to participate in incentive programs for all full-time employees
  • Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance
  • Education reimbursement opportunities
  • Scholarship program for children of Brady employees
  • A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities
  • Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management)
  • Dress-for-your-day dress code
  • Charitable contributions matched through Brady's Matching Gift program
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