Service Repair Technician

Coopervision; Trumbull (CT); On-site; USD 48,000 - 72,000; Full time

Job summary

Coopervision is seeking a Service Repair Technician to provide service and repair for medical device product lines, following all quality system procedures and preparing complete DHR write-ups for repairs.

You will assist customer requests and coordinate with the service team to manage the flow of customer property from receipt to shipment, document equipment paperwork for DHR records, and share product knowledge with the team when needed.

Responsibilities

• Provide service and repair for medical device product lines following quality system procedures and prepare complete DHR write-ups for repairs.
• Assist with customer requests and coordinate with the service team to manage the flow of customer properties from receipt to shipment and document all equipment paperwork for DHR records.

Job description

The Service Repair Technician provides Medical Device Service and Repair, on assigned product lines. Follows all procedures related to quality system and provides full DHR document repair write up for the repair. Will assist in all customer requests and work with department team on product flow of customer property.

The Service Repair Technician trains and performs service repairs on customer returned equipment and provides timely repair flow for customer returns. Document and process all equipment paperwork for DHR record storage. Work with service team for processing the customer equipment from receiving back to the customer’s shipment. Provide product knowledge for customer feedback when necessary.