Service Repair Technician

ABB; New Berlin (WI); On-site; USD 60,000 - 75,000; Full time

Job summary

ABB in New Berlin, WI is seeking a Repair Technician for service of drive units and subassemblies. You will repair standard drive units, troubleshoot, and ensure on-time, quality solutions, working onsite in Motion Service US.

You will review daily work, process repair orders, source parts, and maintain records. Experience with hand and power tools, VFDs, and SAP ERP is preferred; ECAP 3 certification may be required.

Qualifications

• Associate degree in electronics or equivalent with related experience.
• ECAP Level 3 certification required or ability to obtain.
• Experience with hand and power tools.
• Knowledge of Variable Frequency Drives preferred.
• Experience with SAP or ERP systems preferred.
• U.S. citizen or valid work permit required.

Responsibilities

• Review and plan daily work assignments, prioritizing customer products in for repair. Coordinate with team Lead to ensure proper scheduling and expediting repair orders.
• Process repair work orders, both customer repair orders and production orders.
• Troubleshoot repair of products such as standard drive units, subassemblies and circuit boards; identify and repair problem, perform testing and burn-in as needed.
• Research bill of materials or ECN to identify required parts for drive/component repair.
• Complete Material Requisitions or contact Inventory Planner for parts.
• Ensure completion, processing and maintenance of all paperwork and reports.

Skills

Electrical troubleshooting

Hand and power tools

VFD knowledge

Education

Associate degree in electronics

ECAP Level 3 certification

High school diploma with 4 years electrical experience

Tools

SAP ERP

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Drives Service Workshop Manager

Your Role And Responsibilities

In this role, you will have the opportunity to repair a variety of standard drive units and subassemblies. Each day, you will ensure the best possible and most cost-effective problem resolution. You will also showcase your expertise by executing work as per first-time right approach and ensuring the job is done on time and as per quality standards

The work model for the role is: onsite

This role is contributing to Motion Service in the US.

You will be mainly accountable for:

• Review and plan daily work assignments, prioritizing customer products in for repair. Coordinate with the team Lead to ensure proper work scheduling, establishing priorities and expediting of repair orders.
• Process Repair work orders, both customer repair orders and production orders.
• Troubleshoot the repair of products, such as standard drive units, subassemblies and circuit boards; identifying and repairing the problem, performing testing and burn in activities as needed, ensuring the best possible, and most cost-effective problem resolution.
• Research bill of materials, Engineering Change Notice (ECN), or other documents to identify required parts for drive/component repair.
• Complete Material Requisitions or contact the Inventory Planner to obtain necessary parts
• Ensure the completion, processing and maintenance of all required paperwork, records, documentation, failure analysis reports, etc.

Qualifications For The Role

• Requires an associate degree in electronics and two years related experience; or High school diploma and four years of related electrical experience.
• Must be capable of passing Electrical Competency and Authorization Program (ECAP) level 3.
• Prior experience working with hand and power tools
• Knowledge of Variable Frequency Drives and the applications it supports preferred
• Prior experience with SAP or similar ERP system preferred
• You are an American citizen or currently hold a US VISA / work permit

More About Us

ABB is an Equal Employment Opportunity and Affrimative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to gender (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affrimative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

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