Service Rep Immediate Care River Forest

Loyola Medicine; River Forest (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical benefits day 1

Competitive wages

Great work atmosphere

403(b) plan

Employee assistance

Employee discounts

Tuition reimbursement

Job summary

Loyola Medicine is seeking a Front Desk Service Rep to promote a positive patient experience and support efficient clerical operations. The role emphasizes greeting patients, handling phone calls, patient registration, and facilitating check-out.

Minimum education includes a GED or high school diploma with a preference for an Associate's degree. At least one year of related work history is required, ideally in general administration or healthcare settings.

Qualifications

• GED or High School level education is required.
• Associate's degree is preferred.
• At least one year of work history is required.
• Experience in general administration, healthcare, or a related field is highly preferred.

Responsibilities

• Greeting Patients: Welcome and assist patients as they enter the physician practice, setting a positive tone for their visit.
• Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
• Patient Registration: Check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details.
• Check-Out Assistance: Assist patients during check-out, guide referrals, and help schedule future appointments.

Skills

Customer service

Phone etiquette

Data entry

Education

GED or High School

Associate's degree

Job description

Employment Type:Full timeShift:Rotating ShiftDescription:every other weekend rotation
Holiday rotation
Open to:
5 8 hour shifts
4 10 hour shifts
3 12 hour shifts

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!
We offer:

Medical/Dental/Vision Benefits on your FIRST DAY!!!

competitive wages

great work atmosphere

403(b)
Employee Assistance Program
Employee Discounts
Tuition Reimbursement

The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations. Here are the key responsibilities and qualifications for this position:

Job Responsibilities

Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.

Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.

Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.

Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

Minimum Education

GED or High School level of education, required.

Associate's degree, preferred

Minimum Qualifications

At least one (1) year of work history, required.

Experience in general administration, business, healthcare, or a related field is highly preferred.

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

COMPENSATION

Pay Range: $18.00- $24.44 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits

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Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.