Service Rep Immediate Care River Forest

IHA; River Forest (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Competitive wage

Great atmosphere

403(b) plan

Employee assistance

Employee discounts

Tuition reimbursement

Job summary

Trinity Health in River Forest, IL seeks a front desk coordinator to welcome patients, manage calls, and support the clinical practice with smooth daily operations.

In this full-time role with rotating shifts, you will register patients, verify insurance, schedule appointments, and assist with check-out and referrals.

We offer a comprehensive benefits package including medical, dental, vision, a 403(b) plan, tuition reimbursement, and a supportive work environment.

Qualifications

• GED or High School required.
• Associate's degree preferred.
• Minimum 1 year of work history.
• Experience in healthcare administration or related field is preferred.

Responsibilities

• Greet patients on arrival and help ensure a welcoming atmosphere.
• Manage phone calls by scheduling appointments and answering inquiries.
• Register patients, collect demographics, and verify insurance details.
• Assist with check-out, referrals, and scheduling future visits.

Skills

Healthcare administration

Customer service

Office coordination

Education

GED or High School

Associate's degree

Job description

Employment Type

Full time

Shift

Rotating Shift

Description

every other weekend rotation

Holiday rotation

Open To

• 5 8 hour shifts
• 4 10 hour shifts
• 3 12 hour shifts

We Offer

• Medical/Dental/Vision Benefits on your FIRST DAY!!!
• competitive wages
• great work atmosphere
• 403(b)
• Employee Assistance Program
• Employee Discounts
• Tuition Reimbursement

Job Responsibilities

• Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
• Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
• Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.
• Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

Minimum Education

• GED or High School level of education, required.
• Associate's degree, preferred

Minimum Qualifications

• At least one (1) year of work history, required.
• Experience in general administration, business, healthcare, or a related field is highly preferred.

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Compensation

Pay Range: $18.00- $24.44 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits

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Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.