Service Rep - Imaging Mid-Shift

Trinity Health Mid-Atlantic; Maywood (IL); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Benefits from day one

403(b)

Tuition reimbursement

Employee discounts

Job summary

Loyola Medicine is seeking a Front Desk Service Representative to warmly greet patients, manage phones, register visitors, and assist with check-out and referrals. This part-time, day-shift role focuses on delivering a positive patient experience and smooth clerical workflow in a physician practice.

Qualifications include a GED or HS diploma, at least one year of administrative or healthcare experience, and strong communication skills. We offer benefits, 403(b), and tuition reimbursement.

Qualifications

• GED or HS diploma required.
• Minimum 1 year in admin/healthcare; experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Greet patients as they enter the practice and set a positive tone.
• Manage office phones, schedule appointments and answer inquiries.
• Register patients, collect demographic info, input data, and verify insurance.
• Assist with check-out, referrals, and scheduling future appointments.

Skills

Customer service

Phone handling

Data entry

Education

GED or High School diploma

Associate's degree preferred

Tools

EHR system

Insurance verification software

Job description

Employment Type: Part time Shift: Day Shift Description: Join an organization that truly cares about its employees, consider continuing your career with Loyola!

About the Role

The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations.

Job Responsibilities

• Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
• Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
• Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.
• Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

Minimum Education

GED or High School level of education, required. Associate's degree, preferred.

Minimum Qualifications

At least one (1) year of work history, required. Experience in general administration, business, healthcare, or a related field is highly preferred.

We offer

• Medical/Dental/Vision Benefits on your FIRST DAY!!!
• Competitive wages
• Great work atmosphere
• 403(b)
• Employee Assistance Program
• Employee Discounts
• Tuition Reimbursement

Compensation

• Pay Range: $18.00- $24.44 per hour. Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits

• Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf

Applicant Eligibility

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

About Trinity Health

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.