Service Receptionist - Lexus of Nashville

Lexus of Nashville; Nashville (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

Lexus of Nashville is seeking a full-time Service Receptionist. The successful candidate will multitask efficiently and provide excellent customer service, greeting visitors and managing appointments. Comprehensive benefits include health insurance, paid vacation, and a vehicle reimbursement program.

Benefits

Health and dental insurance

Paid vacation days

Paid Lexus training

Vehicle reimbursement program

IRA match program

Christmas club program

Qualifications

• Must be at least 19 years old.
• Valid driver's license for at least 3 years.
• Ability to pass pre-employment testing.

Responsibilities

• Greets service customers and assesses their needs.
• Schedules service appointments and manages phone calls.
• Directs customers to the appropriate department.

Skills

Multitasking

Professional communication

Customer service

Job description

Lexus of Nashville is looking for a full-time Service Receptionist to join our team. To be successful in this position, the candidate must be able to multitask and adhere to a schedule.

PAY RATE $16/HR, $17 AFTER 90 DAYS

PAID WEEKLY

BENEFITS:

• Health and dental insurance
• Closed every Sunday and all major holidays
• Paid vacation days
• Paid Lexus training
• Vehicle reimbursement program
• IRA match program
• Christmas club program

The job responsibilities are listed below:

• Greets service customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customers is waiting, and introduces the customer to the service consultant.
• Communicates with callers and visitors in a professional, friendly, and efficient manner.
• Drives vehicles to and from service areas and lot as needed.
• Responsible for assisting customers with loaner vehicles.
• Answers incoming phone calls. Directs caller to appropriate department, or individual, or takes a thorough message in the event that an associate is not available.
• Schedules service appointments.
• Prepares refreshments and performs light housekeeping duties in cafe.
• Understands and follows receptionist processes and procedures.
• Assists with dealership duties as requested.

Exposure to both indoor and outdoor elements, entering and exiting buildings, and transportation mode during all seasons

All applicants must be at least 19 years old and able to pass pre-employment testing, which includes background checks, MVR, drug tests, and having a valid driver's license for at least 3 years.