Service Receptionist: Customer Care & Scheduling Pro

Kendall Ford Inc; Meridian, Northern (ID, KY); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Hourly pay

Paid time off

Career path

Discounts on parts, service andvehicle

Insurance: Medical, Dental, Vision

Life insurance

401(k)

Supplemental plans

Job summary

Kendall Auto Group is hiring a Receptionist for our Service team at Kendall Ford of Meridian. The role focuses on delivering friendly customer service, answering calls, routing inquiries to the appropriate service advisor, and scheduling service updates.

Ideal candidates have strong communication, time management, and a goal-driven work ethic. This full-time, entry-level position offers an starting wage of $17.00 per hour with comprehensive benefits in a fast-paced environment.

Qualifications

• High level customer service experience and strong communication skills.
• Goal-oriented with strong work ethics.
• Ability to prioritize tasks and demonstrate good time management.

Responsibilities

• Field all calls for the service department.
• Answer client questions and route to the correct service advisor.
• Take messages as needed and greet clients in person occasionally.
• Make outbound calls to schedule service recall appointments and provide updates.
• Be comfortable on the phone, handling up to 15 calls per hour.

Skills

Customer service

Phone handling

Time management

Job description

Kendall Auto Group is hiring a Receptionist for our Service team at Kendall Ford of Meridian. The role focuses on delivering friendly customer service, answering calls, routing inquiries to the appropriate service advisor, and scheduling service updates.

Ideal candidates have strong communication, time management, and a goal-driven work ethic. This full-time, entry-level position offers an starting wage of $17.00 per hour with comprehensive benefits in a fast-paced environment.