Service Receptionist

Mercedes--benz-Group; Paramus (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia & Driveway is hiring a Service Receptionist for their Paramus location. The role involves greeting customers, answering calls, scheduling service appointments, managing courtesy vehicles, cashiering, and supporting office leadership.

The position is full-time with Saturday and evening availability required. Competitive pay ranges from $18 to $22 per hour, based on experience, plus comprehensive benefits.

Qualifications

• 2+ years of experience in administrative, customer-facing roles.
• Previous dealership experience preferred but not required.
• A team player with a positive, customer-focused attitude.
• A valid driver's license in your state of residence.

Responsibilities

• Greet and assist customers who enter the service department.
• Handle incoming and outbound calls to customers, addressing concerns and scheduling service appointments.
• Facilitate courtesy vehicle loans and returns.
• General cashiering duties, processing credit and cash payments.
• Assist the Office Manager and/or General Manager with clerical duties as needed.

Skills

Customer service

Admin experience

Team player

Driving license

Education

High School diploma or equivalent

Job description

Dealership: L0766 Mercedes-Benz of Paramus Mercedes-Benz of Paramus NOW HIRING Service Receptionists!

Pay: $18 to $22 per hour, based on experience

Schedule: Full time; Saturday and evening availability required

If you're looking for a fast‑paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, there are many opportunities for you to pursue your short and long‑term career goals.

Who We're Looking For

• 2+ years of experience in administrative, customer‑facing roles
• Previous dealership experience preferred but not required
• A team player with a positive, customer‑focused attitude
• Acceptable driving record and a valid driver's license in your state of residence

What You’ll Do

• Greet and assist customers who enter the service department
• Handle incoming and outbound calls to customers, addressing concerns and scheduling service appointments
• Facilitate courtesy vehicle loans and returns
• General cashiering duties, processing credit and cash payments
• Assist the Office Manager and/or General Manager with various clerical duties as needed

Total Rewards

The hourly wage range for this position is $18.00 to $22.00 per hour. Actual pay offered may vary depending on skills, experience, job‑related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long‑Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle‑ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug‑free workplace.

Equal Employment Opportunity

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals to perform the essential functions.

Mission Statement

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life.

Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD).