Service Project Manager

BlackBerry Inc.; New Berlin (WI); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health, Life & Disability

401k Plan

Paid holidays

Job summary

ABB is seeking a high-impact Service Project Manager to take ownership of critical service projects across the United States and internationally, including MV and LV drives, motors, and modernization efforts. You will lead from Sales Handover to project completion, coordinating cross-functional teams and ensuring on-time, on-budget delivery with top-tier quality and customer satisfaction.

This hybrid role is based in Houston, TX or New Berlin, WI, requiring strong leadership, commercial acumen,

Qualifications

• Bachelor’s degree and 5+ years in industrial service/project execution.
• Experience in project management within Oil & Gas, Marine, Mining, Pulp & Paper, Energy, or Power Generation.
• Experience with Drives, Motors & Generators, electrical equipment, or industrial systems is a strong plus.
• PMP certification is a plus.
• Strong commercial, analytical, organizational, and problem-solving skills.
• Proven experience managing customers, project schedules, scope changes, risks, and contractual variations.

Responsibilities

• Lead the end-to-end execution of Motion Service projects, including Medium Voltage and Low Voltage Drives, Motors and Generators, Modernization and retrofit projects, Service agreements and long-term service programs.
• Take end-to-end responsibility for project execution from Sales Handover through completion, including schedule, financial performance, risks, quality, HSE, and contractual obligations in accordance with the Project Management Framework.
• Coordinate cross-functional teams and external partners to ensure timely delivery of project scope and milestones, while proactively managing risks, opportunities, scope changes, schedule variations, and contractual requirements.
• Establish and foster customer and stakeholder relationships throughout the project lifecycle, ensuring clear communication, aligned expectations, professional issue resolution, and a strong focus on customer satisfaction.
• Drive project financial performance and continuous improvement, including cost and margin control, invoicing, forecasting, project reporting, and improvement of project management processes and ways of working.

Skills

Project management

Industrial service

PMP

Education

Bachelor’s degree

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Director of Operations __ We are seeking a high-impact Service Project Manager to take ownership of critical service projects supporting complex Medium Voltage (MV) and Low Voltage (LV) drive systems, Motors & Generators, modernization and retrofit projects, and service agreements across the United States and internationally. As a Service Project Manager, you will have full project accountability from Sales Handover through project completion, ensuring projects are executed safely, on time, within budget, and to the highest standards of quality and customer satisfaction. This is a highly visible role requiring strong leadership, commercial awareness, technical understanding, and the ability to coordinate multiple stakeholders in a demanding service environment. The work model for the role is: Hybrid in Houston, TX or New Berlin, WI.

Your role and responsibilities:

• Lead the end-to-end execution of Motion Service projects, including Medium Voltage and Low Voltage Drives, Motors and Generators, Modernization and retrofit projects, Service agreements and long-term service programs.
• Take end-to-end responsibility for project execution from Sales Handover through completion, including schedule, financial performance, risks, quality, HSE, and contractual obligations in accordance with the Project Management Framework.
• Coordinate cross-functional teams and external partners to ensure timely delivery of project scope and milestones, while proactively managing risks, opportunities, scope changes, schedule variations, and contractual requirements.
• Establish and foster customer and stakeholder relationships throughout the project lifecycle, ensuring clear communication, aligned expectations, professional issue resolution, and a strong focus on customer satisfaction.
• Drive project financial performance and continuous improvement, including cost and margin control, invoicing, forecasting, project reporting, and improvement of project management processes and ways of working.

Qualifications for the role:

• Bachelor’s degree and 5+ years or relevant experience in industrial service/project execution.
• Experience in project management within industries such as Oil & Gas, Marine, Mining, Pulp & Paper, Energy, or Power Generation.
• Experience with Drives, Motors & Generators, electrical equipment, or industrial systems is a strong plus.
• PMP certification is a plus.
• Strong commercial, analytical, organizational, and problem-solving skills.
• Proven experience managing customers, project schedules, scope changes, risks, and contractual variations.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

More about us

We are global market leader in mission-critical high-power, high-performance motors, drives, generators, power conversion and packaged solutions. Every day, we make a difference for our customers by making their operations profitable, safe, and reliable.

What's in it for you

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress.

Benefits Summary

ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D – 100% employee paid up to maximums Short Term Disability – up to 26 weeks – Company paid Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Paid Parental Leave Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Equal Employment Opportunity Statement

ABB is an Equal Employment Opportunity and Aff… All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Aff… Protected Veterans and Individuals with Disabilities may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail].

Company Culture

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Contact Information

ABB Benefit Summary for eligible US employees... (omitted for brevity). Resumes and applications will not be accepted in this manner.