Service Porter - Toyota of Raleigh

Holman Enterprises; Raleigh (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Service Porter who will play a crucial role in maintaining vehicle inventory and ensuring a seamless service experience for customers. This position involves greeting clients, managing vehicle flow, and providing top-notch customer service. With a rotating schedule that promotes work-life balance, this role offers a starting compensation of $14 per hour. Join a team that values integrity and customer satisfaction, and be part of a family-oriented organization that prides itself on delivering exceptional service in the automotive sector.

Qualifications

• Excellent customer service skills required for client interactions.
• Current valid driver's license and clean driving record necessary.

Responsibilities

• Maintain vehicle inventory and ensure proper flow in the service area.
• Provide excellent customer service and assist clients with inquiries.

Skills

Customer Service Skills

Vehicle Management

Education

High School Diploma or equivalent

Job description

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Toyota of Raleigh has an outstanding opportunity for aService Porterto join the Holman family.

Primary Responsibilities:

Our Service Porter is responsible for keeping inventory neat and well maintained, by also keeping the vehicles in proper places. Service Porters provide support to Sales or Service departments in maintaining all vehicles condition under the dealerships care and ensure all vehicle pathways maintain proper flow.

Responsible for:

• Meet and Greet clients in the service drive
• Tag incoming vehicles for proper tracking throughout the day
• Park vehicles after advisor check in, pull vehicles down after vehicle completion when client arrives
• Keep the service drive neat and clean and traffic moving efficiently
• Get vehicles to/from wash as needed
• Keep track of completed waiting vehicles from wash to be pulled downin a timely manner
• Provide excellent customer service by assisting customers with inquiries, directing them to appropriate personnel, and ensuring their satisfaction
• Ensure the safety and security of vehicles, equipment, and premises, reporting any issues or concerns to management immediately
• Other duties as assigned

Qualifications:

• High School Diploma or equivalent.
• Current valid driver’s license
• Clean driving record, no blemishes
• Excellent customer service skills

Hours:

4 day work week would consist of a rotating schedule Monday to Saturday. Monday - Friday hours are 7 AM to 6:00 PM and every 3rd Saturday from 7:30 AM to 4 PM

Compensation: Starting at $14/hr.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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