Service Porter- BMW of Raleigh

Holman Enterprises; Raleigh (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a family-owned automotive services organization as a Service Porter, where you will play a vital role in maintaining vehicle inventory and ensuring excellent customer service. This position offers a dynamic work environment with a focus on teamwork and positive relationships. You will be responsible for greeting clients, managing vehicle flow, and supporting the service team. With competitive hourly wages and a range of benefits, this is an exciting opportunity to contribute to a company that values its employees and promotes growth and inclusivity.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

401(k) plan with Company Match

Paid Time Off (PTO)

Paid Holidays

Tuition Reimbursement

Qualifications

• Must have a clean driving record and a valid driver's license.
• Ability to manage time effectively while assisting customers.

Responsibilities

• Meet and greet clients in the service drive and assist with inquiries.
• Maintain cleanliness and organization of the service drive and parking areas.

Skills

Customer Service

Time Management

Attention to Detail

Education

High School Diploma or equivalent

Job description

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

BMW of Raleigh has an outstanding opportunity for aService Porterto join the Holman family.

Primary Responsibilities:

Our Service Porter is responsible for keeping inventory neat and well maintained, by also keeping the vehicles in proper places. Service Porters provide support to Sales or Service departments in maintaining all vehicles condition under the dealerships care and ensure all vehicle pathways maintain proper flow.

Responsible for:

• Meet and Greet clients in the service drive
• Tag incoming vehicles for proper tracking throughout the day
• Parking vehicles after advisor check in, pull vehicles down after vehicle completion when client arrives
• Keeping the service drive neat and clean and traffic moving efficiently
• Getting vehicles to/from wash as needed
• Keep track of completed waiting vehicles from wash to be pulled downin a timely manner
• Provide excellent customer service by assisting customers with inquiries, directing them to appropriate personnel, and ensuring their satisfaction
• Ensure the safety and security of vehicles, equipment, and premises, reporting any issues or concerns to management immediately
• Other duties as assigned

Qualifications:

• High School Diploma or equivalent.
• Current valid driver’s license
• Clean driving record, no blemishes

Hours:

Monday to Friday- 6:45 AM to 6:00 PM and every 3rd Saturday from 7:30 AM to 4 PM

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Click here for Washington State benefit information.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Click here for Washington State benefit information.

Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $17.29 - $23.35 USD per hour.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are a person with a disability needing assistance with the application process, please contact [e-mail]

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.