Service Porter: Shuttle Cars & Customer Care

First Team Automotive Group; Hampton (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

First Team Hampton Chevrolet in Hampton, VA is seeking a customer-service oriented Service Porter to join our team. You will help move vehicles, assist customers, and support the service department with a positive attitude.

Qualified applicants need a clean driving record, the ability to operate both automatic and manual transmissions, and be at least 18 years old. A high school diploma or GED is required, and background checks and drug screenings will be conducted.

Qualifications

• Must have clean driving record with no more than 2 moving violations.
• Must be able to drive both an automatic and manual car shift.
• Must be at least 18 years old.
• High school diploma or GED required.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Self-Starter with proven ability to seek out new ways to build opportunities for the dealership and customer satisfaction.
• High level of initiative and ability to work in a team.

Responsibilities

• Move vehicles from service write up area to designated parking places.
• Return vehicles to customers after service, making sure that vehicle is clean, in good working order, and thank the customer for their business.
• Monitor parking and accessibility to service entrance at all times, making inquiries as needed to ensure the driveways are clear.
• Shuttle customer to and from First Team dealership
• Transport vehicles to other dealerships
• Any other duties needed to provide unequaled excellence in customer service.

Skills

Valid driver's license

Team player

Self-motivated

Reading comprehension

Ability to follow instructions

Customer service orientation

Education

High school diploma or GED

Job description

First Team Hampton Chevrolet in Hampton, VA is seeking a customer-service oriented Service Porter to join our team. You will help move vehicles, assist customers, and support the service department with a positive attitude.

Qualified applicants need a clean driving record, the ability to operate both automatic and manual transmissions, and be at least 18 years old. A high school diploma or GED is required, and background checks and drug screenings will be conducted.