Service Porter - Ron Craft Chevrolet Cadillac

Sonic Automotive, Inc.; Baytown (TX); On-site; USD 20,664 - 24,796; Full time

Job summary

Ron Craft Chevrolet Cadillac in Baytown, TX, as part of Sonic Automotive, is seeking a Service Porter to manage vehicle movement and parking for a smooth service flow. The role requires interacting with customers, maintaining order in the service drive, and ensuring safety and efficiency throughout daily operations.

The position offers an hourly pay range from $15 to $18 based on experience, with responsibilities including greeter duties, lot management, and assisting service advisors.

Qualifications

• All applicants must be authorized to work in the USA.
• All applicants must pass pre-employment testing including background checks, MVR, drug test, credit report, and valid driver license.

Responsibilities

• Greets customers entering the service area and directs them to the appropriate person or location.
• Records customer name, VIN, tag number, mileage, and existing vehicle damage.
• Controls service traffic flow, parking and assists with loaner vehicles; parks vehicles after write-up.
• Drives safely and reports any lot damage; maintain zero lot damage as a goal.
• Retrieves customer vehicles at cashier for pickup and thanks customers for their business.
• Installs disposable seat/steering wheel/floor mat covers and I.D. tags in serviced vehicles.
• Delivers keys and repair order copies to the Service Advisor after parking.
• Maintains a clean and safe service drive area.
• Drives vehicles to/from service lane, stalls, and parking lot as needed.
• Makes key tags for vehicles and maintains professional appearance.
• Performs other duties as assigned and follows all safety policies.
• To perform this job successfully, must be able to perform each essential duty satisfactorily.

Job description

Service Porter - Ron Craft Chevrolet Cadillac in Baytown, TX at Sonic Automotive

Location: 4114 Interstate 10
Baytown, TX 77521

Job Type: Other

Experience: Associate

Hourly Pay Range

$15 - $18 / hr based on experience

Job Description

Summary

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.

Duties and Responsibilities

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
• Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
• Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Makes key tags for vehicles
• Maintains a professional appearance
• Performs other duties as assigned
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license