Service Drive Porter & Customer Experience Associate

Sonic-Automotive; Baytown (TX); On-site; USD 12,000 - 21,000; Full time

Job summary

Ron Craft Chevrolet Cadillac, part of the Sonic Automotive family, is hiring a Service Greeter/Porter to manage vehicle flow and customer service in the service department.

Responsibilities include greeting customers, recording vehicle details, directing traffic, and maintaining a clean, safe service drive. The role requires reliability, a professional appearance, and the ability to pass pre-employment checks. Competitive hourly pay based on experience.

Qualifications

• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Responsibilities

• Greets all customers entering the service area with a friendly, upbeat professional attitude and directs them to the appropriate person or location
• Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around) for service entries
• Controls service traffic flow, parking and assists with loaner vehicles as needed; parks vehicles after they have been written up
• Drives vehicles to and from service lane, service stalls, and parking lot as needed
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt
• Makes key tags for vehicles and maintains a professional appearance
• Performs other duties as assigned and follows all company safety policies

Job description

Ron Craft Chevrolet Cadillac, part of the Sonic Automotive family, is hiring a Service Greeter/Porter to manage vehicle flow and customer service in the service department.

Responsibilities include greeting customers, recording vehicle details, directing traffic, and maintaining a clean, safe service drive. The role requires reliability, a professional appearance, and the ability to pass pre-employment checks. Competitive hourly pay based on experience.