Service Porter - Lexus of Serramonte

Sonic Automotive, Inc.; Colma (CA); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

Life insurance

401(k) with match

Paid time off

Parental leave

Training & development

Résumé du poste

Lexus of Serramonte, part of the Sonic Automotive family, is seeking a Service Porter to support the dealership's Service Department. You’ll help move, maintain, and present vehicles while delivering exceptional customer service, contributing to a safe, organized service environment.

In this full-time role, you’ll greet customers, transport vehicles, assist technicians, and perform basic prep tasks such as washing and fueling.

Qualifications

• Strong customer service and interpersonal communication skills.
• Ability to stand, walk, bend, and lift up to 50 pounds.
• Valid driver’s license and willingness to undergo background check and MVR.

Responsabilités

• Greet customers and direct vehicles to service areas.
• Transport vehicles safely within the service drive and lot.
• Maintain cleanliness of service lanes, parking areas, and waiting areas.
• Assist service advisors by locating, staging, and delivering vehicles.
• Perform basic vehicle prep such as washing, vacuuming, fueling, and inspection prior to delivery.
• Monitor lot organization and ensure vehicles are parked in designated locations.
• Follow safety policies to provide professional customer service.

Connaissances

Customer service

Interpersonal communication

Attention to detail

Safety awareness

Team collaboration

Dependability

Independence

Description du poste

At Lexus of Serramonte, part of the Sonic Automotive family, you’ll discover the tools, support, and opportunities needed to build and advance your career. With over 100 dealerships nationwide, Sonic Automotive is committed to more than just selling vehicles,we’re dedicated to helping you succeed and investing in your long-term growth. Explore what a rewarding future with Sonic Automotive, Inc, could look like!

Salary: $20.00 per hour

Job Description

Summary

The Service Porter plays a key role in supporting the dealership's Service Department by ensuring vehicles are properly moved, maintained, and presented while delivering exceptional customer service. This position helps maintain an organized, safe, and efficient service environment and contributes to a positive customer experience.

Responsibilities:

• Greet customers promptly and assist with directing vehicles to designated service areas.
• Transport customer and dealership vehicles safely throughout the service drive, parking lot, and dealership property.
• Maintain the cleanliness and appearance of service lanes, parking areas, customer waiting areas, and dealership grounds.
• Assist service advisors and technicians by locating, staging, and delivering vehicles as needed.
• Perform basic vehicle preparation tasks, including washing, vacuuming, fueling, and inspecting vehicles prior to customer delivery.
• Monitor lot organization and ensure vehicles are parked in designated locations to maximize operational efficiency.
• Follow all dealership safety policies and procedures while providing professional and courteous customer service.

Qualifications

Qualifications:

• Strong customer service and interpersonal communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail and safety.
• Reliable, punctual, and able to work independently as well as part of a team.
• Ability to stand, walk, bend, and lift up to 50 pounds throughout the workday.
• Previous automotive dealership, valet, porter, or customer service experience is preferred but not required.

Additional Requirements:

• Valid driver’s license with an acceptable driving record.
• Must be legally authorized to work in the United States.
• Ability to successfully complete pre-employment requirements, including background check, motor vehicle record (MVR) review, and drug screening.

Additional Information

Compensation:

• $20.00 per hour

(The Porter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $20.00.)

Schedule:

• Full Time
• Monday through Saturday availability
• Sundays off

What We Offer:

• Comprehensive benefits package, including medical, dental, and vision coverage
• Company-paid life insurance
• 401(k) retirement plan with company match (Traditional and Roth options)
• Generous paid time off and paid parental leave
• Ongoing training and professional development to support career growth

Sonic Automotive is a Fortune 500 leader and one of the largest automotive retailers in the U.S., powering a nationwide network of top-brand dealerships. We’re transforming the car-buying experience with a fast-paced, people-first culture, innovative technology, and a relentless drive to win—for our guests and our teammates.

All your information will be kept confidential according to EEO guidelines.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply