Porter - Crown Lexus

Sonic Automotive; Ontario (CA); On-site; USD 21,352 - 23,488; Full time

Benefits offered by this job

Competitive pay

Career development opportunities

Comprehensive benefits package

Job summary

A leading automotive service provider is seeking a Porter in Ontario, CA. The role involves greeting customers, managing vehicle traffic, and maintaining a clean service area. Ideal candidates should have excellent customer service skills, be safe drivers, and maintain a professional appearance. Pay ranges between $15.50 and $17.05 per hour, with additional benefits. Applicants must be authorized to work in the USA and able to pass pre-employment testing.

Qualifications

• Must be authorized to work in the USA.
• Must perform duties safely and follow safety policies.
• Must pass pre-employment testing including background checks.

Responsibilities

• Greet customers entering the service area and direct them.
• Control service traffic flow and park vehicles.
• Maintain a clean and safe service drive area.

Skills

Customer service skills

Safe driving

Professional appearance

Job description

Porter - Crown Lexus in Ontario, CA at Sonic Automotive

Job Type: Customer Service

Experience: Associate

About

AtCrown Lexus, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

Salary: $17.00 / hour

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Job Description

Purpose

• The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility, and increase customer convenience and maintaining an orderly service parking area. In addition a more concierge service approach, the service porter will also assist with home deliveries for service clients.

Duties and Responsibilities

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
• Determines if customers coming into service have an appointment. Records customer's name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
• Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
• Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Makes key tags for vehicles
• Maintains a professional appearance
• Performs other duties as assigned
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Qualifications and Requirements

• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

(The Porter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $15.50 and $17.05.)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• The requirements listed are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All your information will be kept confidential according to EEO guidelines.