Service Porter - Lexus of Marin

Sonic Automotive; San Rafael (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Service Porter to join their dynamic team. In this role, you will ensure a seamless experience for service customers by managing vehicle flow and maintaining a tidy service area. You'll greet customers with a friendly demeanor, assist with their needs, and uphold safety standards. This position offers a competitive hourly wage and a supportive work environment that prioritizes professional growth and development. Join a company that values its employees and fosters teamwork, making it a rewarding place to build your career in the automotive industry.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Award-winning Training

Employee Discounts on Vehicle Purchases

Qualifications

• Valid driver's license and good driving record required.
• Ability to pass pre-employment testing including background checks.

Responsibilities

• Greets customers and manages service traffic flow efficiently.
• Maintains a clean and safe service drive area.
• Drives vehicles to and from service lane and parking lot.

Skills

Customer Service

Driving Skills

Safety Awareness

Communication

Education

High School Diploma

Tools

Vehicle Maintenance Tools

Job description

Service Porter - Lexus of Marin in San Rafael, CA at Sonic Automotive

Job Type: Other

Experience: Associate

About

At Lexus of Marin, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Pay is $20.00 per hour

The Porter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $20.00.

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

Job Description

The Service Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience while maintaining an orderly service parking area.

Duties and Responsibilities:

1. Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location.
2. Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
3. Controls service traffic flow, parking and assists with loaner vehicles as needed. Parks vehicles after they have been written up.
4. Drives safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation.
5. Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, thanks customers for their business.
6. Installs disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service.
7. Delivers the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot.
8. Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
9. Drives vehicles to and from service lane, service stalls, and parking lot as needed.
10. Makes key tags for vehicles.
11. Maintains a professional appearance.
12. Performs other duties as assigned.
13. Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Required:

1. All applicants must be authorized to work in the USA.
2. Valid driver's license and good driving record.
3. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEOC guidelines.