Service Porter & Greeter: Elevate the Service Drive

Sonic Automotive, Inc.; Chamblee (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Sonic Automotive, Inc. is seeking a Service Porter for Dyer & Dyer Volvo in Chamblee, GA. The role moves service customer vehicles to ensure smooth traffic flow and convenient service operations, while maintaining an orderly service parking area.

The position involves greeting customers, recording vehicle details, managing parking and loaner vehicles, and delivering repair orders. A clean, professional appearance and strict safety adherence are required.

Responsibilities

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
• Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
• Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Makes key tags for vehicles
• Maintains a professional appearance
• Performs other duties as assigned
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Job description

Sonic Automotive, Inc. is seeking a Service Porter for Dyer & Dyer Volvo in Chamblee, GA. The role moves service customer vehicles to ensure smooth traffic flow and convenient service operations, while maintaining an orderly service parking area.

The position involves greeting customers, recording vehicle details, managing parking and loaner vehicles, and delivering repair orders. A clean, professional appearance and strict safety adherence are required.