Service Porter & Greeter — Elevate Customer Experience

Sonic Automotive, Inc.; Chattanooga (TN); Hybrid; USD 25,000 - 28,000; Part time

Job summary

Sonic Automotive, Inc. is hiring a Service Porter at Economy Honda Superstore in Chattanooga, TN. The role supports service traffic flow, greets customers, and moves vehicles to keep the service drive organized and efficient.

Salary is listed at $25,000 to $28,000 annually. This associate-level position emphasizes safety, attention to detail, and a professional appearance, with responsibilities including handling vehicles, assisting advisors, and maintaining the lot.

Qualifications

• Greets customers entering the service area with a friendly, upbeat attitude.
• Records customer information (name, VIN, tag, mileage, vehicle damage) for service.
• Maintains a clean and safe service drive area and parking lot.

Responsibilities

• Greets customers and directs them to the appropriate person or location.
• Moves service customer vehicles to control traffic flow and parking.
• Assists with loaner vehicles and parks vehicles after they are written up.
• Drives vehicles to and from service lane, stalls, and lot as needed.
• Keeps the service area free of trash and hazards.

Job description

Service Porter- Economy Honda Superstore in Chattanooga, TN at Sonic Automotive

Location: 6001 Lee Highway
Chattanooga, TN 37421

Job Type: Other

Experience: Associate

About

AtEconomy Honda Superstore, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

$25,000-$28,000 Annual

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.

Duties and Responsibilities:

· Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location

· Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)

· Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up

· Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation

· Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business

· Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service

· Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot

· Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.

· Drives vehicles to and from service lane, service stalls, and parking lot as needed.

· Makes key tags for vehicles

· Maintains a professional appearance

· Performs other duties as assigned

· Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

· To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

· The requirements listed are representative of the knowledge, skill, and/or ability required.

· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· All applicants must be authorized to work in the USA

· All applicants must perform duties and responsibilities in a safe manner

· All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.