Service Porter - Concord Toyota

Sonic Automotive; Concord (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the automotive sector is seeking a dedicated Service Porter to enhance customer experience. This role involves greeting customers, managing vehicle traffic flow, and ensuring a tidy service area. With a commitment to employee growth and development, this company offers award-winning training and competitive benefits, including medical, dental, and a 401k plan. Join a team that values teamwork and recognizes contributions, while enjoying the opportunity for personal and professional advancement in a thriving environment. If you are passionate about customer service and have a valid driver's license, this is the perfect opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Award-winning training

Teamwork recognition

Special car purchasing benefits

Personal Automotive Concierge Service

Qualifications

• Must have a valid driver's license and good driving record.
• Ability to pass pre-employment testing including background checks.

Responsibilities

• Greet customers and direct them to the appropriate location.
• Control service traffic flow and assist with loaner vehicles.
• Maintain a clean and safe service drive area.

Skills

Customer Service

Driving Skills

Attention to Detail

Education

High School Diploma or equivalent

Tools

Vehicle Key Tags

Job description

Service Porter - Concord Toyota in Concord, CA at Sonic Automotive

Location: 1090 Concord Avenue
Concord, CA 94520

Job Type: Other

Experience: Associate

About

Concord Toyota is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!

Salary: $20.43 per hour

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

Job Description

The Service Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience while maintaining an orderly service parking area.

Duties and Responsibilities:

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location.
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
• Controls service traffic flow, parking and assists with loaner vehicles as needed. Parks vehicles after they have been written up.
• Drives safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation.
• Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, thanks customers for their business.
• Installs disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service.
• Delivers the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot.
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Makes key tags for vehicles.
• Maintains a professional appearance.
• Performs other duties as assigned.
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Required:

• All applicants must be authorized to work in the USA.
• Valid driver's license and good driving record.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

Schedule:

• FULL TIME
• 5 days a week
• Monday thru Saturday availability

It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

All your information will be kept confidential according to EEOC guidelines.