Service Porter

Stars and Stripes Harley-Davidson; Trevose (PA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their team in a dynamic role involving motorcycle maintenance and customer service. This position requires a passion for motorcycles and a commitment to delivering high-quality service to both internal and external customers. Responsibilities include maintaining service areas, assisting with motorcycle operations, and ensuring customer satisfaction. The ideal candidate will possess strong interpersonal skills, a valid driver's license with a motorcycle endorsement, and the ability to work flexible hours. Join a vibrant community that values teamwork and enthusiasm for the motorcycling lifestyle.

Qualifications

• 2+ years of motorcycle experience required.
• Valid driver's license and motorcycle endorsement needed.

Responsibilities

• Provide high-quality service to customers and maintain cleanliness.
• Unload new units and assist with assembly and PDI.

Skills

Motorcycle experience

Customer service

Positive attitude

Ability to work flexible hours

Education

High school diploma or equivalent

Tools

Forklift

Cleaning tools

Job description

Stars & Stripes Harley-Davidson | Fort Washington , PA 19049

Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested.

Duties and Responsibilities

• Provide prompt, dependable, high quality service to internal and external customers.
• Maintain the highest level of customer satisfaction.
• Maintain clean, efficient work areas and service facility, including company property such as work trucks and trailers.
• Transferring units in and out of the Service Department.
• Forklift operations.
• Washing/Detailing all units.
• Unloading new units off freight trucks.
• Assembly and PDI of new units.
• Maintaining the entire lot.
• Perform other related duties as assigned or requested.

Supervisory Responsibilities

• None

Qualifications & Job Requirements

• Must have 2+ years of motorcycle experience.
• Capable of pushing and loading motorcycles.
• High school diploma or equivalent.
• Valid driver's license and motorcycle endorsement.
• Knowledge and experience with sales of Harley-Davidson motorcycles and other products and services sold by the dealership, or the demonstrated ability to quickly learn them.
• Passion for the motorcycling lifestyle and riding community.
• High energy level needed.
• Maintain a positive attitude and relationship with all other employees.
• Ability to work a flexible schedule including weekends, Holidays, and evenings.
• Proficient in meeting deadlines on a timely manner.

Physical Demands

• Requires the use of both hands.
• Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material.
• Requires the ability to balance and push an 800+lb motorcycle.

Working Conditions

• The noise level in the work environment is usually loud.
• Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally exposed to exhaust fumes or other airborne particles.
• Frequently works near moving mechanical parts.