Service Porter

Stars & Stripes Harley-Davidson; Langhorne (Bucks County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the motorcycle sector is seeking a dedicated Lot Porter to join their vibrant team. In this role, you will be pivotal in ensuring that motorcycles are well-maintained and presented to customers in pristine condition. Your responsibilities will include moving and cleaning motorcycles, assisting with service tasks, and maintaining the service area. This is an exciting opportunity for someone passionate about motorcycles and customer service, looking to be a part of a dynamic and energetic work environment. If you thrive in a fast-paced setting and love the motorcycling lifestyle, this position is perfect for you!

Qualifications

• 2+ years of motorcycle experience required.
• Valid driver's license and motorcycle endorsement needed.

Responsibilities

• Maintain clean and efficient work areas and service facility.
• Provide high-quality service to customers and maintain satisfaction.
• Perform forklift operations and detail motorcycles.

Skills

Motorcycle experience

Forklift operations

Attention to detail

Customer service

Ability to work flexible hours

Education

High school diploma or equivalent

Tools

Cleaning tools

Motorcycle maintenance tools

Job description

JOB TITLE: Lot Porter

DEPARTMENT: Service

SUPERVISOR: Service Manager

SUMMARY DESCRIPTION:

Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested.

DUTIES AND RESPONSIBILITIES:

• Provide prompt, dependable, high quality service to internal and external customers.
• Maintain the highest level of customer satisfaction.
• Maintain clean, efficient work areas and service facility, including company property such as work trucks and trailers.
• Transferring units in and out of the Service Department.
• Forklift operations.
• Washing/Detailing all units.
• Unloading new units off freight trucks.
• Assembly and PDI of new units.
• Maintaining the entire lot.
• Perform other related duties as assigned or requested.

SUPERVISORY RESPONSIBILITIES:

• None

QUALIFICATIONS & JOB REQUIREMENTS:

• Must have 2+ years of motorcycle experience.
• Capable of pushing and loading motorcycles.
• High school diploma or equivalent.
• Valid driver’s license and motorcycle endorsement.
• Clean driving record.
• Knowledge and experience with sales of Harley-Davidson motorcycles and other products and services sold by the dealership, or the demonstrated ability to quickly learn them.
• Passion for the motorcycling lifestyle and riding community.
• Attention to detail.
• High energy level needed.
• Maintain a positive attitude and relationship with all other employees.
• Ability to work a flexible schedule including weekends, Holidays, and evenings.
• Proficient in meeting deadlines on a timely manner.

PHYSICAL DEMANDS:

• Requires the use of both hands.
• Frequently required to bend, stoop, crouch, reach, handle tools and lift 50lbs of material.
• Requires the ability to balance and push a 600+lb motorcycle.

WORKING CONDITIONS:

• The noise level in the work environment is usually loud.
• Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally exposed to exhaust fumes or other airborne particles.
• Frequently works near moving mechanical parts.