Service Porter

Grubbs; Town of Texas (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Service Porter to join their team. In this role, you will be the welcoming face for clients, ensuring their vehicles are well cared for and delivering exceptional service. The ideal candidate thrives in a fast-paced environment, possesses strong communication skills, and is adept at maneuvering vehicles in tight spaces. With excellent advancement opportunities and a comprehensive benefits package, this position offers a chance to grow within a supportive and professional setting. If you have a passion for customer service and the automotive industry, this role is perfect for you!

Benefits

Excellent Advancement Opportunities

Weekly Pay

Employee Discounts

Group Benefits Package

Employee Assistance Program

Paid Holidays

Paid Time Off (PTO)

Qualifications

• Valid driver's license and clean driving record required.
• Excellent communication and customer service skills are essential.

Responsibilities

• Drive vehicles to/from service areas and maintain cleanliness.
• Help ensure customer satisfaction by delivering vehicles post-service.

Skills

Communication Skills

Customer Service Skills

Problem-Solving Skills

Organizational Skills

Ability to Drive Manual and Automatic Transmissions

Education

High School Diploma or GED

Tools

Basic Computer Skills

Job description

Job Details

Level: Entry

Job Location: Grubbs Infiniti - Grapevine, TX

Position Type: Full Time

Education Level: High School

Salary Range: Undisclosed

Job Category: Automotive

The Service Porter greets clients in a professional and timely manner as instructed by management. Service Porter helps ensure complete customer satisfaction by moving vehicles in and around the service area/lot, maintaining the cleanliness of vehicles and the service area, delivering vehicles to customers after service is complete, and transporting customers to/from their homes when needed.

The ideal candidate has a high energy level, a desire to work in a fast-paced environment, and a valid driver’s license. He or she must have excellent communication and customer service skills, strong organizational and problem-solving skills, and a positive attitude. Candidates must be able to drive both manual and automatic transmissions and safely maneuver vehicles in tight and small spaces. Previous experience is preferred.

Responsibilities:

• Drives vehicles to and from the service areas and lot as needed
• Installs protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service
• Washes and cleans vehicles as needed
• Helps maintain lot appearance by cleaning driveway and sidewalks, removing snow and debris as necessary
• Helps maintain cleanliness, including windows, doors, floors, etc.
• Attends all staff meetings, training, and educational classes as required
• Ensures that required documentation is complete and is in compliance with regulations and standards
• Follows all safety and security procedures
• Performs other duties as assigned

Qualifications:

• High school diploma or GED preferred
• Able to drive both automatic and standard-transmission vehicles
• Able to safely operate motor vehicles in tight and small spaces
• Highly professional and dependable
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
• Able to work independently with minimal supervision
• Basic computer and internet skills
• Previous experience in a similar role a plus
• Valid Texas driver's license and clean driving record

Benefits:

• Excellent Advancement Opportunities
• Weekly Pay
• Employee Discounts
• Group benefits package (Medical, Dental, Long- and Short-term Disability, Vision, Life Insurance, and 401k)
• Employee Assistance Program
• Paid Holidays
• Paid Time Off (PTO)