Service Porter

Mercedes--benz-Group; San Rafael (CA); On-site; USD 51,577,344 - 57,308,160; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and supplemental cover

Paid time off and paid holidays

On-the-job training — no experience必要

Job summary

Mercedes-Benz of Marin, part of Swickard Auto Group, is hiring a Service Porter in San Rafael, CA. This entry-level role offers on-the-job training, a clear career path, and exposure to a high-end luxury brand.

You will move and stage vehicles, greet guests, and support service teams while building a foundation for a lasting automotive career. No previous automotive experience required; you bring reliability, energy, and a customer-first mindset.

Qualifications

• No prior automotive experience required.
• Valid driver's license with a clean record.
• Able to stand for long periods and stay active during shift.
• Reliable, punctual, and takes pride in doing the job right.
• Moves with a sense of urgency to keep service drive moving.
• Professional and composed with guests; premium experience expected.
• Hospitality mindset with guest-first attitude.

Responsibilities

• Move and stage vehicles between the lot, service bays, and service drive, safely and efficiently.
• Greet guests on the service drive with a professional presence—first face they see.
• Maintain cleanliness and presentation of vehicles in the service area; leave cars in better condition.
• Keep service drive, lot, and common areas clean, organized, and guest-ready.
• Assist service advisors and technicians with vehicle movement to avoid delays.
• Perform vehicle wash and detail duties as needed for delivery readiness.
• Support the service team with general tasks to maintain speed and efficiency.

Skills

Reliability

Punctuality

Customer-facing

Team spirit

Hospitality mindset

Professional demeanor

Job description

Description

San Rafael, CA | Mercedes-Benz | Luxury brand | Service Porter | Entry-level | Career path | No experience required | Marin County | Bay Area | Veterans encouraged to apply | $18 - $20/hr

IS THIS YOU?

• You're reliable, energetic, and take pride in doing the small things right -- because at a luxury brand, they matter


• You're looking for an entry point into automotive at a store with a strong reputation and a real path to grow


• You want to work somewhere your effort is visible and your potential has room to develop

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Mercedes-Benz of Marin is an award-winning, high-volume store serving one of the most affluent and relationship-driven markets in the Bay Area. The service experience here is held to a premium standard -- and the Service Porter is an essential part of delivering it. For the right person, this is both a meaningful contribution and a genuine launching pad into the automotive industry.

WHAT YOU'LL DO

• Move and stage vehicles between the lot, service bays, and the service drive -- safely, efficiently, and with care for every vehicle in your hands


• Greet guests on the service drive with a friendly, professional presence -- you're often the first face they see


• Maintain the cleanliness and presentation of vehicles in the service department -- every car returned to a guest should leave in better condition than it arrived


• Keep the service drive, lot, and common areas clean, organized, and ready for guests at all times


• Assist service advisors and technicians with vehicle movement and staging to keep the workflow moving without delays


• Perform vehicle wash and detail duties as needed to support delivery readiness


• Support the service team with general tasks that keep the department operating at full speed

WHAT WE'RE LOOKING FOR

• No prior automotive experience required -- we will train the right person from day one


• Valid driver's license with a clean driving record -- required


• Able to remain on your feet and stay active throughout your shift -- this is a physical, on-the-go role


• Reliable, punctual, and takes pride in doing the job right every time


• Moves with a sense of urgency -- the service drive counts on you to keep things flowing


• Professional and composed with guests -- Mercedes-Benz guests expect a premium experience at every touchpoint


• A hospitality mindset -- every vehicle you touch belongs to a guest who trusts us with it

WHAT WE OFFER

• $18 - $20/hr


• Medical, dental, and vision insurance


• Life insurance and supplemental coverage options


• Paid time off and paid holidays


• On-the-job training -- no experience necessary


• A genuine career path -- motivated porters at Swickard have grown into technician, parts, service advisor, and service leadership roles


• Employee vehicle purchase and service discounts


• A team culture where entry-level means the beginning, not the ceiling

WHY MERCEDES-BENZ OF MARIN

• An award-winning Mercedes-Benz store with a loyal, high-net-worth guest base in one of the most prestigious markets in the Bay Area -- a name worth having on your resume from day one


• Marin County is a close-knit, professional community where reliability and a strong work ethic build a lasting reputation quickly


• The Service Porter role has launched careers across the Swickard organization -- into the shop, the parts department, the service drive, and into management


• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry


• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- apply to every role on the team, from the service drive to the showroom floor


• A supportive environment where your effort is visible, your growth is invested in, and your potential has real room to develop

Mercedes-Benz of Marin holds itself to a premium standard at every touchpoint -- and the Service Porter is part of how that standard is upheld. It's an active, team-oriented role at a store with a strong reputation and a real path forward for someone who shows up and takes pride in their work.

If you're looking for a strong entry point into the automotive industry at a world-class luxury brand -- we'd like to meet you.