Service Porter

Ironclad Harley-Davidson; Portsmouth (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Ironclad Harley-Davidson in Portsmouth, Virginia seeks a Lot Porter to assist in moving and cleaning motorcycles. The role includes ensuring customer satisfaction and maintaining a clean workspace. Candidates must have 2+ years of motorcycle experience, a valid driver's license, and an enthusiasm for the motorcycling lifestyle.

The Job requires a flexible schedule, attention to detail, and the ability to lift heavy motorcycles. Join a dynamic team at this thriving dealership!

Qualifications

• 2+ years of motorcycle experience required.
• Valid driver's license with motorcycle endorsement needed.
• Must maintain a clean driving record.

Responsibilities

• Move and clean motorcycles.
• Provide high quality service to customers.
• Maintain clean work areas and equipment.
• Forklift operations and unloading new units.

Skills

Motorcycle experience

Attention to detail

Positive attitude

Flexible schedule

Education

High school diploma or equivalent

Job description

Job Title

Lot Porter

Department

Service

Supervisor

Service Manager

Summary Description

Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested.

Duties & Responsibilities

• Provide prompt, dependable, high quality service to internal and external customers.
• Maintain the highest level of customer satisfaction.
• Maintain clean, efficient work areas and service facility, including company property such as work trucks and trailers.
• Transferring units in and out of the Service Department.
• Forklift operations.
• Washing/Detailing all units.
• Unloading new units off freight trucks.
• Assembly and PDI of new units.
• Maintaining the entire lot.
• Perform other related duties as assigned or requested.

Supervisory Responsibilities

• None

Qualifications & Job Requirements

• Must have 2+ years of motorcycle experience.
• Capable of pushing and loading motorcycles.
• High school diploma or equivalent.
• Valid driver’s license and motorcycle endorsement.
• Clean driving record.
• Knowledge and experience with sales of Harley-Davidson motorcycles and other products and services sold by the dealership, or the demonstrated ability to quickly learn them.
• Passion for the motorcycling lifestyle and riding community.
• Attention to detail.
• High energy level needed.
• Maintain a positive attitude and relationship with all other employees.
• Ability to work a flexible schedule including weekends, Holidays, and evenings.
• Proficient in meeting deadlines on a timely manner.

Physical Demands

• Requires the use of both hands.
• Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material.
• Requires the ability to balance and push an 800+lb motorcycle.

Working Conditions

• The noise level in the work environment is usually loud.
• Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally exposed to exhaust fumes or other airborne particles.
• Frequently works near moving mechanical parts.

In addition to the outlined essential job functions, the employee is required to complete all additional tasks assigned by his/her supervisor, as the supervisor sees fit for the position. Failure to comply will result in immediate discipline at the discretion of dealership management.