Service Porter

Sportmitsubishi; Orlando (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated individual to enhance customer service by assisting with vehicle management in a fast-paced environment. This role involves greeting customers, ensuring timely vehicle delivery, and maintaining the cleanliness and security of vehicles. The ideal candidate will possess strong customer service skills and be committed to upholding company policies and safety standards. Join a dynamic team where your contributions will directly impact customer satisfaction and operational efficiency.

Qualifications

• Must follow company dress code and maintain a clean work area.
• Responsible for timely vehicle delivery and safety protocols.

Responsibilities

• Greet and assist service customers in a friendly manner.
• Move vehicles to and from service areas efficiently.
• Ensure vehicles are clean and secure before delivery.

Skills

Customer Service

Time Management

Attention to Detail

Job description

Welcomes service customers throughout the day. Assist in delivering customers to a predetermined location with company provided shuttle vehicle if necessary. Assists the service team in driving the customer cars to and from the drive and the designated parking areas for service work.

Responsibilities:

Greet and welcome service customers in a genuinely friendly and courteous manner.

Identify the service consultant with which they have an appointment.

Place an identification number on the vehicles that is marked to identify the proper service salesperson.

Responsible for moving the cars from the service drive to the designated lot location for repairs.

Responsible for making sure the vehicles are moved off of the drive in a timely manner to keep the area clear.

Responsible for delivering the vehicle back to the service drive in a timely manner once the customer is ready for pick up.

Responsible for making sure the vehicle is clean for delivery back to the customer.

Responsible for making sure the customers vehicles are kept locked and in the correct designated areas.

Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers.

Requirements:

Follows the dress code the company has put in place. Maintains a clean and neat work area.

Follows federal, state and local law as well as company policy about safeguarding all information.

Reports on time to work and follows schedule that is given. Calls supervisor if he/she cannot be at work on time.

Keeps current with annual HR training along with any other training that might be required for this position.

Follows all company policies and procedures. Notifies supervisor of any illegal activity.

WORK ENVIRONMENT The work environment characteristics described here are

representative of those an employee encounters while performing the essential functions of this

job. Reasonable accommodations may be made to enable individuals with disabilities to perform

the essential functions, please see your supervisor if you need an accommodation.

PHYSICAL DEMANDS The physical demands described here are representative of those that

must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions, please see your supervisor if you need an accommodation.