Greenway Dodge - Service Porter

Greenwaychryslerjeepdodge; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks an outgoing Valet/Porter to enhance customer experience in their service department. This exciting role involves welcoming customers, verifying appointments, and ensuring vehicles are clean and well-maintained. Ideal candidates will possess strong communication skills and a professional demeanor, with a high school diploma or GED preferred. Join a dynamic team that values customer satisfaction and offers excellent growth opportunities within a supportive environment. This position is perfect for those looking to make a positive impact in a fast-paced automotive setting.

Benefits

Employee Purchase and Service Discounts

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Savings Plan

Qualifications

• Must have a clean driving record and be able to drive both automatic and standard vehicles.
• Strong customer service skills and a neat, professional appearance are essential.

Responsibilities

• Greet customers with a friendly attitude and verify appointments.
• Maintain a clean service area and help with general cleaning duties.
• Deliver keys to Service Advisors after parking vehicles.

Skills

Customer Service Skills

Communication Skills

Driving Skills

Education

High School Diploma or GED

Job description

Job Details

Job Location: Greenway Chrysler Jeep Dodge - Orlando, FL

Position Type: Full Time

Salary Range: Undisclosed

Greenway Automotive Groupis one of the world's most progressive, privately held automotive companies proudly servingFlorida, Alabama, Georgia, Missouri,Pennsylvania, Tennessee, Texas, and China.The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability.Greenway Automotive Group is an Equal Opportunity Employer.

DESCRIPTION:

Greenway Dodgeis currently looking for an outgoing and dependable individual to greet our valued customers arriving at our service department. The Valet / Porter will welcome customers and ensure a smooth transition to a Service Advisor by confirming appointments and obtaining basic information about the reason for the customer’s visit. In addition, he or she will move customer vehicles in and around the lot and service areas, ensure vehicles are kept in a clean and damage free manner, and help with cleaning and custodial duties in the shop and lot areas.

The ideal candidate has a high school diploma or GED, an unrestricted driver's license and a clean driving record, a positive attitude and professional appearance, and great communication skills. Candidates must be willing and able to work in a non-climate controlled environment that includes enduring the heat of summer and the cold of winter and must be able to drive both automatic and standard transmission vehicles. Experience as a valet and/or knowledge of automotive servicing and repair is not required.

We have Full time and Part time positions available.

RESPONSIBILITIES:

• Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location
• Verifies customer appointments and all relevant customer information (name, VIN, tag number, mileage, etc.)
• Helps with loaner vehicles and parks vehicles after they have been written up
• Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service
• Delivers keys and repair order to the appropriate Service Advisor after parking vehicle
• Retrieves vehicles for customers when picking up, waiting at the vehicle and thanking customers for their business
• Helps maintain a clean and safe service area by performing general cleaning duties (trash removal, sweeping, etc.)
• Follows all safety and security procedures
• Performs other duties as assigned

QUALIFICATIONS:

• High school diploma or GED preferred
• Previous experience as a porter or service advisor preferred
• Unrestricted driver's license and clean driving record
• Able to drive both automatic and standard-transmission vehicles
• Able to safely operate motor vehicles in tight and small spaces
• Must possess a mobile phone with internet access to use for business.
• Neat, clean, and professional appearance
• Strong customer service skills

BENEFITS:

• Competitive Pay
• Employee Purchase and Service Discounts
• Excellent opportunities for growth and internal promotions
• Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• 401(k) Retirement Savings Plan