Service Porter

Lakeland Automall; Lakeland (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Training

401(k) program

Medical & Dental Plan

Employee vehicle purchase program

Job summary

Lakeland Automall is seeking a Service Porter to support our service department. You will greet customers, assist with service write-ups, and help keep the lot and vehicles organized.

The role requires the ability to safely handle equipment, read instructions, and drive manual transmission vehicles. A high school diploma and a valid driver's license are required; training provided.

Qualifications

• 6–12 months of previous work experience (preferred).
• Ability to read and comprehend written instructions and information.
• Demonstrated effective communication and interpersonal skills.
• Ability to handle machinery safely.
• Ability to drive manual transmission vehicles.
• Professional appearance.
• Demonstrated customer service skills.
• Must have a valid driver's license.

Responsibilities

• Greet customers when arriving in service and determine their service needs.
• Assist with service write-ups and tagging if customer cars and trucks.
• Inspect the vehicle for stains, debris and damages before returning the vehicles to the customer, and report any damages immediately.
• Remove vehicle protective coverings and Id tags prior to returning completed vehicle to customer.
• Transport customers and dealership personnel as needed.
• Perform deliveries as required.
• Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards.
• Return vehicle keys to the appropriate service consultant.
• Pick up vehicles from and deliver vehicles to storage.
• Pick up parts from the Parts Department.
• Test batteries of customer vehicles in service drive.
• Maintain buildings and grounds as needed.
• Assist with shop clean-up and deliveries when needed.
• Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customer, co-workers and suppliers.
• Adheres to all company policies, procedures and safety standards

Skills

Customer service

Communication

Reading instructions

Manual transmission driving

Safety awareness

Professional appearance

Education

High school diploma or equivalent

Job description

Service Porter
Job Description:
Lakeland Auto Mall is looking for qualified people to join our service team. Our success is based on the qualityof the individuals we hire and their ability to perform at a high level. We are looking for more great people to join our team of talented professionals.

Let us put your career in the fast lane! We offer a generous compensation program in addition to our industry leading benefits package. We reward associates who can anticipate and exceed our customers needs. Top performers deserve top pay. If you have the drive to succeed,we have the job opening to help get you there!

Position Summary:
The Service Porter is responsible for performing a variety of duties as they relate to the maintenance and service of vehicles.

Job Responsibilities:

• Greet customers when arriving in service and determine their service needs


• Assist with service write-ups and tagging if customer cars and trucks


• Inspect the vehicle for stains, debris and damages before returning the vehicles to the customer, and report any damages immediately


• Remove vehicle protective coverings and Id tags prior to returning completed vehicle to customer


• Transport customers and dealership personal as needed


• Perform deliveries as required


• Keep vehicle lot neat and orderly, moving unites as directed and in accordance with dealership display standards


• Return vehicle keys to the appropriate service consultant


• Pick up vehicles from and deliver vehicles to storage


• Pick up parts from the Parts Department


• Test batteries of customer vehicles in service drive


• Maintain buildings and grounds as needed


• Assist with shop clean-up and deliveries when needed


• Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customer, co-workers and suppliers


• Adheres to all company policies, procedures and safety standards
  

Qualifications:

• 6-12 months of previous work experience (preferred)


• Ability to read and comprehend written instructions and information


• Demonstrated effective communication and interpersonal skills


• Ability to handle machinery safely


• Ability to drive manual transmission vehicles


• Professional appearance


• Demonstrated customer service skills


• Must have a valid driver's license

Physical Requirements & Working Conditions:

• Exposure to inclement weather


• Ability to operate an automobile


• Prolonged periods of standing, stooping and bending

Required Education:

• High school diploma or equivalent

Compensation:

• Starting at $14.00 per hour


• Paid time off


• Training


• 401(k) program


• Medical & Dental Plan


• Employee vehicle purchase program

Lakeland Automall and our brands, Ford, Hyundai, and Genesis, have been part of the Lakeland Community for 70 years and through the years a commitment to the growth of our community has been at the forefront of our business. Lakeland Ford is the proud recipient of the Ford Motor Company President’s Award for excellence in sales and service for the past five consecutive years.

We are an Equal Opportunity Employer.All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.