Service Porter

AutoNation; Cockeysville (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading automotive retailer seeks an automotive service assistant to support vehicle preparation and customer service at their Cockeysville location. Responsibilities include managing vehicle cleanliness, assisting customers, and ensuring a smooth service experience. Join a team committed to innovation and customer satisfaction, with comprehensive benefits and a supportive environment.

Benefits

Competitive compensation and 401k matching

Health, dental, vision insurance plans

Associate purchase and discount programs

Work-life balance initiatives

Opportunity to participate in charity initiatives

Qualifications

• Demonstrated customer service skills.
• Ability to drive manual transmission vehicles.
• Ability to handle machinery safely.

Responsibilities

• Assist with service write-ups and tagging of customer cars.
• Inspect vehicles for stains and damages before customer return.
• Clean interior and exterior of new and used vehicles.

Skills

Communication

Interpersonal Skills

Customer Service

Education

High School Diploma or equivalent

Job description

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

What are the day-to-day responsibilities?

• Assist with service write-ups and tagging of customer cars and trucks
• Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer
• Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately
• Transport customers and dealership personnel as needed
• Perform deliveries as required
• Clean interior and exterior of new and used vehicles
• Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards
• Return vehicle keys to the appropriate service consultant
• Pick up vehicles from and deliver vehicles to storage
• Pick up parts from the Parts Department
• Test batteries of customer vehicles in service drive
• Maintain building and ground as needed
• Assist with shop clean-up and deliveries when needed

What are the requirements for this job?

• High School Diploma or equivalent
• 6-12 months of previous work experience (preferred)
• Ability to read and comprehend written instructions and information
• Demonstrated effective communication and interpersonal skills
• Ability to handle machinery safely
• Ability to drive manual transmission vehicles
• Demonstrated customer service skills
• Must have a valid driver’s license
• Ability to operate an automobile

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits
• Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear
• Access deals and discounts through YouDecide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment. We welcome candidates from all backgrounds who are passionate about making a positive impact. We encourage you to apply even if you do not meet every requirement. Join our team and help foster a culture of belonging while contributing to our innovative work in the automotive industry. We value teamwork, innovation, and a commitment to making a positive impact in the world.