Porter, Service

AutoNation; Towson (MD); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading automotive retailer is seeking a dedicated Service Advisor to join their team in Towson, Maryland. This role involves assisting customers with their needs, ensuring vehicle cleanliness, and performing inspections. Ideal candidates will possess strong customer service skills and a high school diploma, with a focus on teamwork and making a positive impact in the automotive industry.

Benefits

Competitive compensation and 401(k) matching

Health, dental, vision insurance

Associate purchase and discount programs

Access to discounts through YouDecide

Participation in the DRVPNK mission

Qualifications

• 6-12 months of previous work experience preferred.
• Ability to read and comprehend written instructions.
• Ability to drive manual transmission vehicles.

Responsibilities

• Assist with service write-ups and tagging of customer vehicles.
• Inspect vehicles for stains, debris, and damages.
• Transport customers and dealership personnel as needed.
• Clean interior and exterior of new and used vehicles.

Skills

Customer service skills

Effective communication

Interpersonal skills

Ability to handle machinery safely

Education

High School Diploma or equivalent

Job description

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide and a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our associates, customers, and communities we serve.

What are the day-to-day responsibilities?

• Assist with service write-ups and tagging of customer cars and trucks
• Remove vehicle protective coverings and ID tags prior to returning the completed vehicle to the customer
• Inspect vehicles for stains, debris, and damages before returning the vehicle to the customer, and report any damage immediately
• Transport customers and dealership personnel as needed
• Perform deliveries as required
• Clean interior and exterior of new and used vehicles
• Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards
• Return vehicle keys to the appropriate service consultant
• Pick up and deliver vehicles to storage and from the Parts Department
• Test batteries of customer vehicles in the service drive
• Maintain building and grounds as needed
• Assist with shop clean-up and deliveries when needed

What are the requirements for this job?

• High School Diploma or equivalent
• 6-12 months of previous work experience (preferred)
• Ability to read and comprehend written instructions and information
• Effective communication and interpersonal skills
• Ability to handle machinery safely
• Ability to drive manual transmission vehicles
• Customer service skills
• Valid driver’s license
• Ability to operate an automobile

Exciting Benefits and Perks:

• Competitive compensation and 401(k) matching
• Health, dental, vision insurance, and maternity benefits for work-life balance
• Associate purchase and discount programs for vehicles, services, parts, and accessories
• Access to discounts through YouDecide
• Participation in the DRVPNK mission supporting cancer research and charities nationwide

AutoNation values diversity, equity, and inclusion. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join us in fostering a culture of belonging and contributing to our innovative work in the automotive industry. We prioritize teamwork, innovation, and positive social impact.