Service Plumber - Cincinnati

Thomas & Galbraith - Cincinnati; Fairfield (OH); On-site; USD 60,000 - 150,000; Full time

Benefits offered by this job

Health Savings Account

401k Retirement Account

Employee Loan Program

Long-Term Disability

Life Insurance

Wellness Program

Employee Assistance Program

Short-Term Disability

Accident Insurance

Critical Illness Insurance

Paid Holidays

Community Service Day

Paid Time Off

Bereavement & Jury Duty

Employee Discount

Friends & Family Discount

Training Programs

Additional Income Opportunities

Job summary

Thomas & Galbraith - Cincinnati is hiring an HVAC Service Technician to perform service calls and, when needed, parts replacement, warranty service, and maintenance tasks. You will strive to deliver a 5-Star client experience and collaborate with dispatchers and teams to complete jobs safely and efficiently.

The role offers base pay $30-$50 per hour with top performers reaching $150,000+ annually through bonus programs, plus a comprehensive benefits package including health, retirement, and

Qualifications

• Experience or knowledge in plumbing maintenance and repairs.
• Ability to provide 5-Star client experiences.
• Strong communication with clients and internal teams.

Responsibilities

• Provide all clients with a 5-Star experience.
• Maintain communication with clients and internal teams.
• Take work direction from the dispatcher.
• Complete all assigned work safely and professionally.
• Maintain equipment and tools.
• Closeout processes with 100% accuracy after job.
• Log times accurately with dispatcher.
• Process warranty forms with parts for warranty.

Skills

Plumbing knowledge

Customer service

Communication

Valid driver's license

Tools

HVAC tools

Job description

Come join one of the largest HVAC and plumbing companies in the entire Midwest. How did we get here in such a short period of time? We keep on growing because we only hire the best (that's YOU) and our client's love us for it! People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

THE BIG TASK

The HVAC Service Technician is responsible for performing service calls as assigned in the most efficient manner with highest quality client experiences. At times, may also perform parts/component replacement calls, warranty service calls, revenue preventative maintenance calls and service agreement maintenance calls.

What's In It For Me?

• Earn $30-$50 per hour in base pay, with top performers reaching $150,000+ annually through our industry-leading bonus and incentive programs.
• Company Matched Health Savings Account and 401k Retirement Account
• Employee Personal Loan Program
• FREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)
• Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness Insurance
• Six (6) Paid Company Holidays
• One (1) Paid Community Service Day
• Company Paid Personal Time Off (Up to 4 Weeks)
• Company Paid Other Time Off (Bereavement & Jury Duty)
• Employee Discount
• Friends & Family Discount
• Industry Leading Training Programs
• Additional Income Opportunities
• A place you LOVE to come to work each day and so much more!

What Will I do?

• Provide all clients with a 5-Star experience!
• Maintain communication with clients and internal teams.
• Courteously take work direction from the dispatcher.
• Complete all assigned work (service, tune-ups, inspections) in a complete, safe, and professional manner.
• Maintain company equipment and vehicles and follow repair process when needed. Maintain personal tools required for role.
• Complete closeout process with 100% accuracy immediately upon completion of job.
• Closeout all times (dispatch, arrival, completion) accurately with dispatcher.
• Fill out warranty claim forms and turn in with parts for warranty processing.

Do I have What it Takes?

• Valid driver's license to drive company vehicle.
• Thorough knowledge of plumbing system maintenance and repairs.

Do you check the box for the above items? If so, you've found the right place to build upon your career.

EQUAL EMPLOYMENT OPPORTUNITY

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.