Service Ops Specialist

Ameriprise Financial Services, LLC; Minneapolis (MN); On-site; USD 54,000 - 82,000; Full time

Job summary

Ameriprise Financial Services, LLC in Minneapolis seeks a Cash Management Analyst to perform daily client cash management within AEIS Brokerage Cashiering and Money Movement Operations. You will handle domestic and international payments, cash forecasting, and issue resolution while ensuring compliance with established policies and controls.

Key responsibilities include analyzing daily cash activity, reconciling cash flows, monitoring client cash sweeps, coordinating with internal partners, and

Qualifications

• Education: Associate degree or equivalent (2-years).
• Experience: 1-3 years of relevant experience.
• Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience.
• Proven ability to research and resolve issues, with demonstrated analytical and problem solving skills.
• Strong attention to detail, with the ability to work under tight time-frames and deadlines, while achieving a high degree of accuracy.
• Effective written and verbal communication skills with ability to understand and communicate complex issues.

Responsibilities

• Administer and analyze daily cash activity, complete cash flow reconciliations, and cash forecasting for all AEIS bank accounts by monitoring electronic files and business partner requests.
• Review incoming cash transfer and process all outgoing cash transfers to ensure prompt and accurate distribution.
• Cross-train for all related cash management and reconciliation functions to serve as an effective backup to the team as needed.
• Participate in departmental (business continuity process and disaster recovery exercises) as well as project groups as needed.

Skills

Analytical skills

Attention to detail

Written and verbal communication

Problem solving

Education

Associate degree

Bachelor's degree

Job description

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Perform the day-to-day cash management on behalf of the client within the American Enterprise Investment Services (AEIS) Brokerage Cashiering and Money Movement Operations organization. Perform the daily cash management analysis, processing of domestic and international payments in various forms, cash forecasting and issue resolution while ensuring compliance with established policies, procedures and regulatory controls.

Job Description

Perform the day-to-day cash management on behalf of the client within the American Enterprise Investment Services (AEIS) Brokerage Cashiering and Money Movement Operations organization. Perform the daily cash management analysis, processing of domestic and international payments in various forms, cash forecasting and issue resolution while ensuring compliance with established policies, procedures and regulatory controls.

Key Responsibilities

• Administer and analyze daily cash activity, complete cash flow reconciliations, and cash forecasting for all AEIS bank accounts by monitoring electronic files and business partner requests. Monitor client cash sweeps and AEIS operating accounts for any cash left at the end of day and ensure they are settled or invested as appropriate. Ensure that established compliance procedures and controls are being executed.
• Review incoming cash transfer and process all outgoing cash transfers to ensure prompt and accurate distribution. Communicate with internal and external business partners on inquiries, issues, and escalated requests.
• Cross-train for all related cash management and reconciliation functions to serve as an effective backup to the team as needed.
• Participate in departmental (business continuity process and disaster recovery exercises) as well as project groups as needed.

Required Qualifications

• Education: Associate degree or equivalent (2-years).
• Experience: 1-3 years of relevant experience.
• *Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience.
• Proven ability to research and resolve issues, with demonstrated analytical and problem solving skills.
• Strong attention to detail, with the ability to work under tight time-frames and deadlines, while achieving a high degree of accuracy.
• Effective written and verbal communication skills with ability to understand and communicate complex issues.

Preferred Qualifications

• Education: Bachelors degree or equivalent (4-years)
• Financial services industry experience.

Base Pay Salary

The base salary is $54,400.00 - 81,600.00 USD Annual and maybe vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Non-Exempt

Job Family Group

Client Service

Line of Business

CLEAR Clearing

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.