Service Ops Specialist

Ameriprise Financia; Minneapolis (MN); On-site; USD 54,000 - 82,000; Full time

Job summary

Ameriprise Financial in Minneapolis is seeking a Cash Management Analyst to perform day-to-day cash management for the AEIS Brokerage Cashiering and Money Movement Operations. You will process domestic and international payments, forecast cash, and resolve issues while following policy controls.

Key responsibilities include reconciling daily cash activity, monitoring sweeps, reviewing transfers, and communicating with partners.

Qualifications

• 1–3 years of relevant experience.
• Proven ability to research and resolve issues with strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.

Responsibilities

• Administer daily cash activity and reconciliations.
• Monitor client cash sweeps and AEIS accounts for end-of-day settlements.
• Review incoming/outgoing cash transfers for prompt distribution.
• Communicate with internal/external partners on inquiries and escalations.
• Cross-train for related cash management functions as a backup.
• Support business continuity exercises and project groups.

Skills

Analytical skills

Attention to detail

Communication skills

Education

Associate degree

Bachelor's degree

Job description

About Our CompanyWe’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.Job DescriptionPerform the day-to-day cash management on behalf of the client within the American Enterprise Investment Services (AEIS) Brokerage Cashiering and Money Movement Operations organization. Perform the daily cash management analysis, processing of domestic and international payments in various forms, cash forecasting and issue resolution while ensuring compliance with established policies, procedures and regulatory controls.Job DescriptionKey ResponsibilitiesAdminister and analyze daily cash activity, complete cash flow reconciliations, and cash forecasting for all AEIS bank accounts by monitoring electronic files and business partner requests. Monitor client cash sweeps and AEIS operating accounts for any cash left at the end of day and ensure they are settled or invested as appropriate. Ensure that established compliance procedures and controls are being executed.Review incoming cash transfer and process all outgoing cash transfers to ensure prompt and accurate distribution. Communicate with internal and external business partners on inquiries, issues, and escalated requests.Cross-train for all related cash management and reconciliation functions to serve as an effective backup to the team as needed.Participate in departmental (business continuity process and disaster recovery exercises) as well as project groups as needed.Required QualificationsEducation: Associate degree or equivalent (2-years).Experience: 1-3 years of relevant experience.*Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience.Proven ability to research and resolve issues, with demonstrated analytical and problem solving skills.Strong attention to detail, with the ability to work under tight time-frames and deadlines, while achieving a high degree of accuracy.Effective written and verbal communication skills with ability to understand and communicate complex issues.Preferred QualificationsEducation: Bachelors degree or equivalent (4-years)Financial services industry experience.Base Pay SalaryThe base salary is $54,400.00 - 81,600.00 USD Annual and maybe vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.Full-Time/Part-TimeFull timeExempt/Non-ExemptNon-ExemptJob Family GroupClient ServiceLine of BusinessCLEAR ClearingAmeriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.