Service Ops Specialist

RiverSource Life Insurance Company; Minneapolis (MN); Hybrid; USD 54,000 - 82,000; Full time

Benefits offered by this job

Vacation time

Sick time

401(k)

Health insurance

Dental insurance

Life insurance

Job summary

RiverSource Life Insurance Company is hiring a Service Ops Specialist in Minneapolis for hybrid work. You will manage daily cash activity, reconcile accounts, forecast cash flow, and handle transfers within AEIS Cashiering and Money Movement. Collaboration with internal/external partners is essential.

The role requires 1–3 years of relevant experience, an associate degree or equivalent, and strong analytical, detail-oriented, and communication skills. Benefits include a comprehensive package.

Qualifications

• Associate degree or equivalent (2 years) required.
• 1–3 years of relevant experience.
• Post-secondary education and work experience may be interchanged to meet totals.
• Proven ability to research and resolve issues with analytical and problem solving skills.
• Strong attention to detail and accuracy under tight deadlines.
• Effective written and verbal communication skills.

Responsibilities

• Administer and analyze daily cash activity and reconciliations for AEIS bank accounts.
• Monitor cash sweeps and ensure settlements or investments are correct.
• Review incoming/outgoing transfers and communicate with partners.
• Cross-train to support cash management and reconciliation tasks.
• Participate in business continuity and disaster recovery efforts as needed.
• Join project groups as required.

Skills

Analytical skills

Attention to detail

Written and verbal communication

Problem solving

Education

Associate degree or equivalent (2-years)

Bachelor's degree or equivalent (4-years)

Job description

Service Ops Specialist### Service Ops SpecialistApply: Hybrid: Minneapolis, Minnesota: Full time: Posted Today: End Date: November 16, 2026 (17 days left to apply): R26\\_4229**About Our Company**We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.**Job Description**Perform the day-to-day cash management on behalf of the client within the American Enterprise Investment Services (AEIS) Brokerage Cashiering and Money Movement Operations organization. Perform the daily cash management analysis, processing of domestic and international payments in various forms, cash forecasting and issue resolution while ensuring compliance with established policies, procedures and regulatory controls.**Job Description****Key Responsibilities*** Administer and analyze daily cash activity, complete cash flow reconciliations, and cash forecasting for all AEIS bank accounts by monitoring electronic files and business partner requests. Monitor client cash sweeps and AEIS operating accounts for any cash left at the end of day and ensure they are settled or invested as appropriate. Ensure that established compliance procedures and controls are being executed.* Review incoming cash transfer and process all outgoing cash transfers to ensure prompt and accurate distribution. Communicate with internal and external business partners on inquiries, issues, and escalated requests.* Cross-train for all related cash management and reconciliation functions to serve as an effective backup to the team as needed.* Participate in departmental (business continuity process and disaster recovery exercises) as well as project groups as needed. **Required Qualifications*** Education: Associate degree or equivalent (2-years).* Experience: 1-3 years of relevant experience.* \\*Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience.* Proven ability to research and resolve issues, with demonstrated analytical and problem solving skills.* Strong attention to detail, with the ability to work under tight time-frames and deadlines, while achieving a high degree of accuracy.* Effective written and verbal communication skills with ability to understand and communicate complex issues. **Preferred Qualifications*** Education: Bachelors degree or equivalent (4-years)* Financial services industry experience.**Base Pay Salary**The base salary is $54,400.00 - 81,600.00 USD Annual and maybe vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.**Full-Time/Part-Time**Full time**Exempt/Non-Exempt**Non-Exempt**Job Family Group**Client Service**Line of Business**CLEAR Clearing*Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.**We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.*