Service Operations Manager – Fire Protection

S.A. Comunale Co., Inc.; Cincinnati (OH); On-site; USD 75,000 - 95,000; Full time

Job summary

S.A. Comunale Co., Inc. seeks a Service Manager to oversee the Branch Service Department in Cincinnati, Ohio. The role involves managing service operations, ensuring customer satisfaction, and supervising staff. Qualified candidates should have over 7 years of fire sprinkler work experience and at least 5 years in a management role. The position requires exceptional communication and leadership skills, along with knowledge of NFPA standards and proficiency in Microsoft Office. A high school diploma or GED is mandatory, and the ability to multi-task in a fast-paced environment is crucial.

Qualifications

• 7+ years’ experience in fire sprinkler work.
• 5+ years’ experience in a management position.
• Previous sales experience is a plus.
• Working knowledge of NFPA 13 and 25.

Responsibilities

• Oversee all aspects of the Branch Service Department.
• Implement programs to meet corporate objectives.
• Manage branch service operations according to financial plans.
• Establish and maintain effective communication with customers.
• Accountable for compliance with safety programs.

Skills

Communication skills

Interpersonal skills

Leadership skills

Organizational skills

Ability to multi-task

Education

High school diploma or GED

Tools

Microsoft Office

Job description

S.A. Comunale Co., Inc. seeks a Service Manager to oversee the Branch Service Department in Cincinnati, Ohio. The role involves managing service operations, ensuring customer satisfaction, and supervising staff. Qualified candidates should have over 7 years of fire sprinkler work experience and at least 5 years in a management role. The position requires exceptional communication and leadership skills, along with knowledge of NFPA standards and proficiency in Microsoft Office. A high school diploma or GED is mandatory, and the ability to multi-task in a fast-paced environment is crucial.