Service Operations Manager

Deploy; Huntsville (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

Deploy seeks an experienced craft mixologist who anchors our speakeasy beverage experience. You will deliver an immersive, high-end guest experience and supervise the bar team during shifts, mentoring staff and maintaining operational standards.

With 3+ years in high-end cocktail environments, you will lead daily bar operations, manage prep and inventory, and ensure compliance with sanitation and liquor laws.

Qualifications

• Minimum 3+ years of professional bartending experience.
• Experience in high-end craft cocktail bars or speakeasy concepts preferred.
• Strong knowledge of spirit categories, classic cocktail specs, mixology techniques, and flavor pairing.
• Proven ability to self-manage shift operations and lead a bar team under pressure.
• Mandatory local alcohol handler / TIPS / ServSafe Alcohol certification.

Responsibilities

• Prepare and serve classic, prohibition-style, and custom bespoke craft cocktails with speed, precision, and visual flair.
• Provide an engaging, charismatic atmosphere suited for a high-end speakeasy concept.
• Engage guests with deep product knowledge regarding craft spirits, bitters, ice programs, and cocktail history.
• Take daily operational ownership of the bar team, directing barbacks and assistants during opening, live service, and closing.
• Self-manage workload, workflow, and time management effectively without constant direct supervision.
• Enforce high standards of bar cleanliness, organization, speed of service, and presentation.
• Train, mentor, and guide junior bar personnel on mixology techniques, recipe adherence, and service etiquette.
• Manage prep work including house-made syrups, infusions, fresh juices, and specialty garnishes prior to opening.
• Perform daily opening/closing inventory checks, monitor liquor waste/spoilage, and report restock needs to the Service Operations Manager.
• Ensure full compliance with sanitation standards, liquor laws, and responsible alcohol service protocols.

Skills

Mixology expertise

Charismatic leadership

Staff mentorship

Time management

Customer engagement

Education

TIPS certification

ServSafe Alcohol certification

Job description

Position Summary

We a charismatic, highly experienced craft mixologist who serves as the anchor of our speakeasy beverage experience. Responsible for delivering an immersive, high-end guest experience, this role requires exceptional self-management, extensive cocktail knowledge, and leadership capabilities to supervise, mentor, and take full operational responsibility for the bar team during shifts.

Key Responsibilities

1. Craft Mixology & Guest Experience

• Prepare and serve classic, prohibition-style, and custom bespoke craft cocktails with speed, precision, and visual flair.

• Provide an engaging, charismatic, and exclusive atmosphere suited for a high-end speakeasy concept.

• Engage guests with deep product knowledge regarding craft spirits, bitters, ice programs, and cocktail history.

2. Bar Team Leadership & Self-Management

• Take daily operational ownership of the bar team, directing barbacks and assistant bartenders during opening, live service, and closing.

• Self-manage workload, workflow, and time management effectively without constant direct supervision.

• Enforce high standards of bar cleanliness, organization, speed of service, and presentation.

• Train, mentor, and guide junior bar personnel on mixology techniques, recipe adherence, and service etiquette.

3. Inventory, Prep & Stock Operations

• Manage prep work including house-made syrups, infusions, fresh juices, and specialty garnishes prior to opening.

• Perform daily opening/closing inventory checks, monitor liquor waste/spoilage, and report restock needs to the Service Operations Manager.

• Ensure full compliance with sanitation standards, liquor laws, and responsible alcohol service protocols.

Qualifications & Requirements

• Experience: Minimum 3+ years of professional bartending experience, preferably in high-end craft cocktail bars or speakeasy concepts.

• Traits: Highly charismatic, personable, articulate, self-motivated, and capable of leading a team under pressure.

• Technical Expertise: Comprehensive knowledge of spirit categories, classic cocktail specs, mixology techniques, and flavor pairing.

• Leadership: Proven ability to self-manage shift operations and take accountability for bar team output.

• Certifications: Mandatory local alcohol handler / TIPS / ServSafe Alcohol certification.