Bartender

The Gilmore Collection; Grand Rapids (MI); On-site; USD 17,000 - 30,000; Full time

Job summary

The Gilmore Collection in Grand Rapids, MI is seeking an experienced Bartender to join our dining team. You will craft beverages, manage the bar inventory, and provide friendly, attentive service to guests in a fast-paced setting.

Candidates should be skilled in recipe-driven drink prep, maintain clean workspaces, handle cash transactions, and ensure accurate order taking while upholding safety standards. This role offers evening and weekend shifts, a collaborative team environment, and

Qualifications

• Proven beverage preparation experience according to recipes and standards.
• Stock and maintain bar supplies including alcohol, glassware, ice, and other items.
• Flexibility to work evenings, weekends, and holidays.
• Efficiently manage a full bar top and take orders from cocktail station and dining area.
• Safe handling of liquids and cleaning agents; wear appropriate PPE as required.
• Operate bar equipment safely (knives, blenders, etc.).
• Strong communication to understand and execute job requirements.
• Ability to multitask and stay composed in a fast-paced setting.
• Physically able to lift up to 50 pounds and stand throughout a shift.

Responsibilities

• Deliver exceptional service that exceeds guests' expectations and anticipate needs.
• Welcome guests with a friendly demeanor to create a welcoming atmosphere.
• Address guest concerns with empathy and efficiency.
• Manage bar inventory and reconcile cash accurately.
• Clean and sanitize glassware and bar equipment.
• Identify signs of intoxication and seek management guidance.
• Record orders precisely and handle transactions per policies.
• Answer questions about menu and promotions with knowledge.
• Follow health and safety regulations and complete required training.
• Collaborate with team and perform additional duties as needed.

Skills

Beverage prep

Stock management

Shift flexibility

Customer service

Communication

Safety practices

Bar equipment

Multitasking

Stamina

Tools

Bar equipment

Job description

We are seeking an experienced Bartender to join our team! The Bartender is essential to our dining experience, providing high-quality beverage service that enhances guest satisfaction. This role requires expertise in drink preparation, inventory management, and excellent customer interaction skills. The ideal candidate will be adept at working in a fast-paced, dynamic environment and will contribute to a welcoming atmosphere at the bar.

Responsibilities

• Deliver exceptional service that exceeds guests' expectations, proactively anticipating their needs.
• Welcome guests with a genuine and warm smile, creating a friendly atmosphere.
• Address guest concerns with empathy and efficiency, ensuring satisfaction.
• Manage bar inventory, maintaining security over stock and accurately reconciling the bar cash drawer.
• Perform meticulous cleaning and sanitizing of glassware and other bar equipment.
• Recognize signs of intoxication in guests, responsibly manage service, and consult management as necessary.
• Record all orders precisely, handle transactions, and ensure all sales are accounted for according to restaurant policies.
• Answer guest questions about the menu and current promotions knowledgeably, applying effective sales techniques.
• Adhere to all service protocols, including special dietary needs and food allergy precautions.
• Ensure all tools and equipment, including POS and payment systems, are used proficiently.
• Follow all health and safety regulations, complete required training, and maintain compliance with restaurant policies outlined in the Employee Handbook.
• Foster a cooperative team environment and perform additional duties as needed.

Qualifications

• Proven experience in beverage preparation according to established recipes and standards.
• Ability to stock and maintain sufficient levels of bar supplies, including alcohol, glassware, ice, and other necessary items.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Skilled in managing a full bar top and handling orders from the cocktail station and dining area efficiently.
• Comfort with regular exposure to liquids and use of cleaning agents, demonstrating safe handling practices.
• Competence in operating bar equipment such as knives and blenders safely.
• Effective communication skills to understand and execute job requirements.
• Ability to multitask and maintain composure in a high-pressure environment.
• Comfortable working in tight spaces with fluctuating noise and temperature levels.
• Physically capable of lifting up to 50 pounds and standing or walking during the entire shift, navigating through potential hazards in the restaurant.