Service & Operations Leader

Love's Travel Stops; Oklahoma City (OK); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Fuel Your Growth with Love's - company

Paid Time Off

401(k) - 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Profit Sharing - Love's Shares

Job summary

Love's Travel Stops in Oklahoma City seeks a Truck Care General Manager to lead staff including Service Advisors, drive sales, ensure safety, and manage operations in a high-volume truck care facility.

You will oversee merchandising, inventory, staffing, HR support, and financial reporting to maximize profitability and customer satisfaction. This role emphasizes leadership and hands-on process improvement.

Qualifications

• 2+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management.
• 2+ years' experience managing operations with annual sales volume of $2+ million
• 2+ years' experience deciphering and impacting budgets and P&L statements
• 2+ years' experience supervising and training 10+ employees

Responsibilities

• Ensure a safe, clean, and well-maintained location interms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.
• Work alongside team members to train and develop in order to maximize customer service expectations.
• Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities.
• Addressing customer feedback and working to improve the overall experience.

Skills

Communication

Organization

Multitasking

MS Office

Tools

Microsoft Office

Job description

Love's Travel Stops in Oklahoma City seeks a Truck Care General Manager to lead staff including Service Advisors, drive sales, ensure safety, and manage operations in a high-volume truck care facility.

You will oversee merchandising, inventory, staffing, HR support, and financial reporting to maximize profitability and customer satisfaction. This role emphasizes leadership and hands-on process improvement.